Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Repairs

Preferred Auto & Tire

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromRodney S

    Date: 07/23/2024

    1 star
    Im gonna try to make this short but this place doesnt deserve 1 star never mind 5 Around May 1st I called this place cause it was recommended by CarShield, and I need a diagnosis on my cars engine and they told me to bring it in the next day so I did and they diagnosed it within a day or so and they suggested that I replace the engine So this info was submitted to CarShield and of course CarShield wants pictures ok I went down and paid whoever it was that took my money for the diagnosis and I asked can he do the work and he replied that they could but they were a little behind no worries I said 6 weeks later nothing had been done to my car Id had been lied to for 6 weeks that they were gonna get on it next week ya sure next week never came My opinion once he saw that Im an African American his tune and everything else changed At first I didnt want to think that but the more and more I think about it thats the conclusion I came up with If thats the case he shouldve came right out and said he didnt want to deal with me no instead he led me thinking that my car was gonna get fixed meantime he cost me $4,000 in rentals Thats cool he can be racist all he wants but what goes around comes around and this business should be Red Flagged they shouldnt be allowed to treat people like that my opinion they should be shut down!!!!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.