Business ProfileforRoof Pros / N.R.B. Exteriors, Inc.

Buyer Beware! Avoid NRB Roofing Last fall we had a roof replaced. We needed a rubber roof because the pitch of the roof is pretty flat and it was causing leaks. When the roofers, NRB Exterior Home Improvements of Granby, MA installed the rubber roof they had to take several rows of the clapboard off of the house as the roofing must go up a foot or two on the house. This wasnt a problem. The problem is the rough way in which they removed the clapboard and the shoddy way in which they put it back up. As you can see from the photos, it is a real Frankensteins monster job. They put boards they broke back up; they used roofing, not finishing nails on the boards; and they even put some epoxy up there. They also never said a word to us about any of this. Because of where this part of our house is situated it makes it hard to see these bottom rows of clapboard, and we didnt find out about this until late spring when we had a contractor replace some rotted clapboard around the house. He was the one to alert us, and he was the first one to come right out and say that putting these boards back up like they did was poor practice. When I got in touch with **** from NRB, he initially denied he did anything wrong, but after several text exchanges he agreed to pay us $400 towards materials and labor; he never did and has stopped responding to texts. So far so good with regards to the roof, but it has only been 8 months since it was installed.