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Business Profile

Window Installation

McCarthy Construction

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Window Installation.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/23/2024

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Mccarthy Construction hired our company Knight's Precision Painting LLC in March to paint the entire interior of their building. With written confirmation of every step taken along the way, the scope of work was complete. Mccarthy Construction has not only refused to pay the balance owed, but then blocks/ignores any communications related to the contract. ******* Construction has now done this on the same project to multiple companies. This company hires companies, owes them upwards of $10,000, and then disappears and does not communicate.

    Business Response

    Date: 05/27/2024

    Hi. 

    I have never done business in **, and never done business with this customer. She has the wrong business. I called the customer on Friday to let her know that she filed the complaint against the wrong company, and she should be getting in contact with BBB to correct it. 

    Thanks,

    Cal McCarthy

    McCarthy Construction

    ************

    Customer Answer

    Date: 05/27/2024

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:

    I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 

    Regards,

    *************************

McCarthy Construction is NOT a BBB Accredited Business.

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