Business ProfileforConcrete Concepts & Design

In May of 2020 this company installed a pool deck with stairs that attach to our home. The cost of the deck was an out $15,000. I have invoices to support the amount. After completion of the deck, there was an overflow cap that was partially installed, they were supposed to come finish it after the summer season. That never happened. The following March, 2021, I reached out to the company because I noticed flaking, spalling and ask about the cover. I was told that there was an issue with the sealant used, happened to other clients, needed to find out how to remedy. After asking about the fix throughout that summer, it now became a story that he noticed the concrete flashing as it was being poured. He stated that he contacted ******************************* and they said it should be fine no real issues. I reached out again in October 2021 and he now said that he would have to rip out the whole thing the following spring. And that ****************************** was going to cover the cost of the concrete. Spring of 2022, I was horrified to see the flaking, s falling, substantially worse and Cracks throughout the deck. Was put off again, needed to talk to concrete company. I subsequently reached out to that concrete company to confirm that they were on board, and I got a very angry message that I messed everything up and they would have to work hard to mend that relationship. To this day nothing has been fixed. It has been an emotionally and mentally exhausting situation.