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Business Profile

Online Retailer

Lagniappe By The Levee

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:12/18/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered tumblers for my family for Christmas since ************* was paid by Cash ap of $65.25 n I have never gotten *********** days from **************** had the girls ******************************* give me nothing but a run around n refuses to give me my money back plus ***** I paid for a shirt she now claims she can't get.Im a cancer patient,just had major surgery plus need a liver transplant. I have all of my messages of payments n all of *******'s disgusting messages about not refunding **** want my money back n be done with them.I cannot afford to just hand someone $80 for nothing.She has blocked me from her *********** found out she's buying this ********************* clearly they have scammed ******** are refusing me my money back as requested. Please any help in getting my money back that I need n my **************** are out of gifts they expected.The girl ***************************** helps ***************************** that actually is the one that sent me the disturbing messages n refused to give me my money back when asked n she clearly knew these things were going to be mailed out of state as gifts.Ordered since the beginning of November from her n no items yet n ordered from other companies n had my stuff in 1-2 days.I just want my money back n be done dealing with them as I cannot handle the ************** plus being taken advantage of n them keeping my money from me when I'm on disability. Thank you

    Customer Answer

    Date: 12/21/2023

    Most of her nasty messages are in voice form.I have several messages telling me she won't refund my money but I can't get them to post on here.Ive had to block ******************************* on my ******** because they keep sending messages n posting on my page about ********** don't want no Christmas cups a few days from Christmas when all the gifts have been mailed n I've had to pay to replace them.I have so many people mad n disgusted they've done this to me.Idk how to actually get the ****************** records to you because nothing I'm trying on here works n the voice ones won't post either.Id gladly bring them to your office.My phone number is ************. Thank you.I really need n want my money back,I said before I just can't hand someone money like that gor nothing n be treated this way,I need yall help,I'm trying.

    Customer Answer

    Date: 12/27/2023

    See attached.

    Business Response

    Date: 01/18/2024

    Hi, this is a lot of false information. Items have been ready. I have all the proof and will be contacting. Thank you. It is a pity that it has came to this. 

Lagniappe By The Levee is NOT a BBB Accredited Business.

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