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Business Profile

Arcade

GOTCHA Lafayette

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Victoria D.

    Date: 09/10/2025

    Short Review: If I could leave a negative star review I would. DO NOT GO THERE. It is a scam. Do not take your kids there, they will not win anything and you'll be out 20$ per kid.
    In Depth: I brought my sister with me and we each got 20$ in tokens. They rigged the machines to where you CANNOT bring anything to the drop box. There were multiple instances on different machines throughout the store where my sister and I successfully grabbed a plushie, but the machine was too weak to hold onto anything. And when we DID get something in the claw, it literally started to open and close on the way to the drop box, repeatedly, until it let go of the prize. It ONLY does this when you have actually grabbed hold of something. Even the cheap 1 token machines, the ones meant to be easy for small children, are rigged to the point where they can't grab anything in them because it's too large or too heavy. Additionally, there are machines in there with no instructions to play. One such machine took three of my tokens because it said I used up my turn when I hadn't even actually done anything. When I expressed this to the employee, they said "Oh, you're supposed to hold the button , but you already used your turn so."
    I'm not writing this to be a Karen, I'm writing this because I know it's the new hot topic place to go in Lafayette. It's a scam. 40$ and the only thing I was able to win out of the many machines in the store was a tiny keychain solely because I accidentally knocked it over.
    Do not bother wasting your money.

GOTCHA Lafayette is NOT a BBB Accredited Business.

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