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Find a Location

Trinity Driving School has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Trinity Driving School

      5353 Jones Creek Rd, Ste 4 Baton Rouge, LA 70817

    • Trinity Driving School

      36508 Event Rd, Ste A. Geismar, LA 70734

    Business ProfileforTrinity Driving School

    Driving School
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Trinity Driving School has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Trinity Driving School

        5353 Jones Creek Rd, Ste 4 Baton Rouge, LA 70817

      • Trinity Driving School

        36508 Event Rd, Ste A. Geismar, LA 70734

      Location of This Business
      5353 Jones Creek Rd, Ste 4, Baton Rouge, LA 70817
      BBB File Opened:
      2/21/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 00618252 for this business, issued by EBRP Department of Tax & Revenue

      These agencies may include:

      EBRP Department of Tax & Revenue

      222 St Louis Street, Room 404

      Baton Rouge LA 70802

      (225) 389-3084

      Contact Information

      Principal

      • Mr. Terry Knight, Owner

      Customer Contact

      • Mr. Terry Knight, Owner
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Finding a good driving school near you

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/01/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Louisiana mandates usage of a driving school to obtain a drivers license. Signed my 17 year old son up for Trinity's driving school in November 2021, paying for both the 32 hour classroom time and mandatory driving time. He had to have a TIPs card given through the state DMV to attend class, which we obtained. He attended the classes and fulfilled his time, passing that portion in the very first week of January 2022. It is March 31st, 2022 as I write this. We have called, emailed, and attempted to use their website to schedule driving time, to no avail. Currently on the website there is NO Option to schedule. There is zero communication, and they simply say they won't answer a phone or email and refer us to the useless website. They demand an appointment to be seen at the school, but leave no avenue to schedule the "appointment". How can they take my money and not provide the service, or schedule the service?
      Read More

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Emily P

      1 star

      06/24/2022

      WARNING! Please do not make the mistake of choosing this driving school for your child. We paid $648.30 upfront in December for my daughter to attend this driving school. She completed the coursework with no issues the first week of February. The problem is that they do NOT schedule driving in a timely manner. At the parent meeting, it was implied that there was a delay, but after a month, this class would be given priority, which would have been March/April. WE STILL HAVE NOT COMPLETED ANY DRIVING and it is the end of June. Now, she will not be able to drive during her Junior year of high school. My nephew, who finished his course 2 days ago, has all of his hours scheduled and will complete all driving requirements in 2 weeks. He will have his permit before my daughter. The ironic part is that there is a $100 charge for anyone who does not cancel a driving time with more than a 24-hour notice. They hold the customer/teenagers accountable, but not themselves. I never take the time to write reviews, but I can not, in good conscience, watch others go through this. Driving school is expensive and there are other options. Please do not make a hasty decision. All of the negative reviews are honest; there is no exaggeration.

      Trinity Driving School Response

      06/27/2022

      The student had 2 drives scheduled prior to parent sending this letter. Also we had an email waiting Monday morning (6/27/2022 from the weekend) from parent in which we offered 2 additional drives to get the student finished. Yes, we are behind on our behind the wheel driving portion of the class but all parents were made aware of the delay at our parent meetings and our parent letter sent home. We are working as quickly as we can to get each student driven as quickly and safely as possible.

      Local BBB

      BBB of South Central Louisiana

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