Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Property Management

Laurel Run Management Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Reviews

This profile includes reviews for Laurel Run Management Group's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Laurel Run Management Group has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1.25

    Average of 4 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Gary S

      Date: 07/08/2025

      Stay clear or these scammers. They will harrass you to get you to move out then they lie and delay and steal your deposit. They commit a ton of crimes towards their disabled tenants. They harrass them they lie on them. They don't take care of the properties. They play a lot of mind games with you when you try to get your deposit back. Slumlords. They kept my deposit and lied and said that I violated the lease AFTER I moved out. Then they claimed I owed $200 for carpet cleaning. Well the carpet place they use is over 100 miles away. Then they said they charged me for painting which was almost $1000. When I started asking questions about the proof that it needed painted and who did it and what hourly wage they were given etc etc they then said OH.... WELL THE PLACE WAS THOUROUGHLY RENOVATED so now you don't owe the painting charges. I sacked abiut the carpet too since THOUROUGHLY means everything. And then they started stalling and lying. The owner eas supposed to call me and never did. They gice empty threats and excuses. Theft by deception and harrasment of disabled are felonies. False accusations too. I have tried and tried to contact rhem to resolve this issue but they are severely negligent. They need sued. I contacted the USDA who is over them and they agreed with me and are on my side. I contacted the attournet General and they too are on my side. Steer clear of this place.

    • Jarrett H

      Date: 08/14/2024

      Owners keep all rent money nothing goes back into the actual apartments. If you pay a deposit may as well kiss it goodbye they will charge you ridiculous prices along with carpet cleaning that they don’t even clean. I moved into mine with dead bugs next to baseboards and stains on the carpet. They will also charge you for every “man hour” they have to spend in the apartment doing tedious tasks. Landlord is never in office and has half week off every week. They don’t get in any hurry to fix any maintenance issues and will attempt to put a band aid on anything. Anything where they don’t have to spend extra money to improve living for the tenant. New owners are now taking over hope it improves for the residences that live there

    • JoAnn B

      Date: 12/07/2023

      I have lived here for 7 years and only had small maintenance problems. Now, after 7 years, and passing EVERY INSPECTION, and no complaints, I have been written up twice in less than a year for clutter on my kitchen table. I'm told if I don't pass the inspection next week I'll be evicted - even though I passed a corporate inspection a few weeks ago.
      Somehow I'm thinking I'll be tossed out. I'm elderly, disabled and have a terminal illness and there is no where else to go. I'm feeling picked on and thinking of taking legal action if evicted.

    • Gary S

      Date: 04/27/2023

      I have rented off of them for about 7 or 8 months and everything was fine until April 11th. I woke up to a maintenance man in my apartment and I wasn't given any kind of written or verbal 24 hour notice which Ky law says. They violated the lease and committed harrassment when they did this. I reported them to HUD. I did it anonymous and I guess they figured out it was me because now they sent me a letter yesterday telling me I violated the lease 3 times. They said I have a light above my kitchen sink that was loose and could fall creating a fire hazard. Then they said my kitchen counter was dirty. Well if they truly inspected my kitchen counter they would have seen that the light wasn't plugged in. It wasn't a typical light. It was not a light for everyday use. It was a black light. If they had fud their job and actually checked it things would be ok. They also said that my apartment was cluttered and could use a general cleaning. The definition of general cleaning says that it's sweeping and mopping. I did those things. My kitchen counter was clean. I had some clean dishes on the left side of the sink and I had some clean cups on the right side of the sink. I have pictures and video to prove I am not in the wrong. So I feel this is a personal attack against me and my decorations I have in my apartment. I have a lot of collectibles and a few other things like horror movie posters etc. I feel this is landlord harrasment and landlord retaliation. Noone in 7 months has had a problem with my apartment or the light above the sink. Now its suddenly a problem about 10 days after I filed a complaint against them? That's retaliation and harrasment right there. I am disabled so that makes it an even worse crime. They broke the law more than once. I will be filing more complaints today. Unless they remove the negative "violations" from my permanent file by May 3rd 2023 and give me an apology.

    Laurel Run Management Group is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.