Business ProfileforWildcat Window Tinting

2 transactions; 3/16/2022 3/17/2022 WILDCAT WINDOW TINTING 03/16 PURCHASE LEXINGTON KY Debit Card $227.81 WILDCAT WINDOW TINTING 03/17 PURCHASE LEXINGTON KY Debit Card $125.00 This business committed to provide a bubble and crease free window tint. The nature of the dispute is as follows; 1st time in – Tint applied on all windows. Later that evening, I noticed the windshield strip was crooked. 2nd time in – Came back to get windshield strip re-installed, opted for full windshield tint instead. After the installation, the windshield tint had numerous bubbles and creases. I was told it was normal and would go away after a few weeks of hot weather. But if it didn’t, to bring it back and they would re-do it. 3rd time in – Warranty: Came in to have ALL windows fixed due to tint containing bubbles and creases on every tinted window, windshield, and rear glass. The weather had been hot, yet still the bubbles and creases remained. I was told that was also normal until I pointed out all the debris causing the bubbles. They have a “5 foot rule – If the bubble isn’t visible from 5 feet, they don’t fix it… The owner and I could both see them from well beyond 5 feet. 4th time in – Warranty: Had to come back because they only replaced tint on 2 windows rather than all windows. They admitted fault and said there was miscommunication between front desk and shop guys. They replaced two other windows. They did not replace the front not rear windshield tint. When I returned to show them the debris, bubbles, and creases also on the new tint, they said "too bad". I asked for a refund, they stated "no refunds". The quality of work does not match their commitment and promises. I went to other tint shops for their opinions on the quality, and every shop confirmed that this is not how window tint should look if it is applied properly. My windows tint still contains visible bubbles, and creases. Thank you for your time.