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Business Profile

Heating and Air Conditioning

Stephens Heating and Cooling LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Steven D

    Date: 08/01/2023

    The owner came to my house cause I need 3 returns put in and he told me it was around 700.00$ I asked him if I can make payments because I'm disabled and on social security and he said yes.
    So I called back to see when they could do it and his wife told me that he said it's going to cost me 1,100.00 $ with 800.00$ due when they come out.
    So beware. Most people's word is not good anymore. I don't want to do business with anyone who's word is no good. Not very good for a business reputation.

    Stephens Heating and Cooling LLC

    Date: 08/02/2023

    Hi Steven. Thank you for taking the time to share your feedback. We're disappointed the estimate provided did not meet your expectations. We strive to be transparent and affordable with our pricing, especially when meeting new customers like you to discuss potential work. We have emailed you an itemized quote, showing no markup on parts or labor and including a discount. Please respond to this email or call us at (606) 339-2430. We look forward to speaking with you so we can work back toward earning your business.

Stephens Heating and Cooling LLC is NOT a BBB Accredited Business.

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