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          Quickstitch: Alterations by Juliana has 1 locations, listed below.

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            Business ProfileQuickstitch: Alterations by Juliana

            Clothing Alterations

            Contact Information

            550 N Rock Rd # 6

            Wichita, KS 67206-1744

            Get Directions
            Visit Website
            (316) 630-0074

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            550 N Rock Rd # 6, Wichita, KS 67206-1744
            BBB File Opened:
            1/13/2005
            Years in Business:
            29
            Business Started:
            1/1/1995
            Business Started Locally:
            1/1/1995
            Alternate Business Name
            • Quick Stitch
            Contact Information

            Principal

            • Mr. Fatish Chary, Owner

            Customer Contact

            • Mrs. Juliana Chary, Owner
            • Mr. Fatish Chary, Owner
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/22/2022

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            so, a few months ago, my fiancé went to this business in hope of getting her wedding dress altered, she dropped the dress off and a date was made to pick it up. in-between the time it was dropped off to the day it was supposed to be picked up, we kept calling to get an update or if we could pick it up early since it was finished a few days after it was dropped off that way if any mistakes were made that we could get them fixed, bear in mind we weren't able to pick it up until almost a month after dropping off date. the owners were *************** towards my fiancé and making her feel uncomfortable to the point she didn't want to step into the establishment. and on the day that the dress was to be picked up, the dress was not altered to what she wanted. so, we were unhappy with the service we were given and left a bad review towards the business, shortly after the review was given, we started to receive emails from the business, as well as calls and text messages from them, stating they want to fix the problem and that we were making false claims on the review. at this point we just want the business to leave us alone. earlier today we received another email from the business stating that if we don't remove the bad review that they were going to move to legal action against us. i don't currently have the correspondence between my fiancé and them but if that is needed at a later date then i will happily provide them.
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            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Lori M

            01/18/2022

            We took 7 expensive cashmere throws in to have monogrammed for Christmas presents. When returned there were only 5! Satish continues to lie, and we are out $600 for the two throws! Do not do business with them *****************

            Quickstitch: Alterations by Juliana Response

            01/18/2022

            It is unfortunate Lori feels that way, she spoke a few minutes ago to us, when we told her that ************** confirmed they had shipped 7 throws in different shipments and they could not find any additional orders in her name. Lori did mention to me she took the other throws that were missing to another store to get them monogrammed since we were closed for our daughter's wedding.
            The invoice was provided to us by Lori and I had informed to her that I will be calling and checking with ************** about the confusion. If only ************** confirms(Proves) they had sent her more the 7 throws pertaining to this particular order I am willing to work with her in a mutual way.
            After the last discussion today around noon Lori said she will talk to ************** and get back to me. Surprised to see this coming.
            We are in this business past 25 plus years and we are NOT THIEVES it is unfortunate you are accusing us in such strong terms. Understood the fact we are BROWN SKIN people it is easy to accuse us and still get away with it......it is very hurtful for such comments we have worked our BACKS OFF TO BE HERE AND WE DO NOT STEAL FROM ANY ONE WE HAVE PUT OUR BLOOD AND SWEAT TO DO WHAT WE DO AND WE DO NOT STEAL...................
            Since she paid for 7 throws and we did not do all of the 7 we will refund the embroidery charges ONLY for the 2 we have not done, which she took it to the other place and got the embroidery done. However the person with the card needs to be present to process the refund.

            Quickstitch: Alterations by Juliana Response

            01/18/2022

            I expect a written apology for accusing us as THIEVES.

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            BBB of Midwest Plains

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