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Business Profile

Gun Dealers

Firearms World

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gun Dealers.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/19/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered from them and paid the link that they sent me. I received nothing from them. Just a email thanking me for the payment of $207.00. They will not answer my emails.

  • Initial Complaint

    Date:10/14/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered ammo on the 10/14/22 and did not receive an order confirmation and when I questioned them they said that I would get a shipping confirmation when it ships on the 15th. Well it's the 15th and no shipping confirmation. These people are ************** somebody in the authorities needs to have them removed from the internet so that nobody else gets scammed

  • Initial Complaint

    Date:10/04/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 10/1/22 I ******* 300 savage brass. Internet came up with World Firearms. They indicated the brass was in stock. I chatted online with who I thought was a sales person. They required $*** minimum order. When it came to payment they did not take credit cards but rather apps like ****** and *****. They said they were having technical issues with credit cards. They said once I placed order they would give further instructions on payment. I opened a ***** account and they gave me info. When I started to make payment I saw it was an individual and not a business. They said that was their agent to accept all payments on behalf of company. I didn't feel comfortable with process but they assured me that I would receive confirmation on Monday and tracking info Monday came and no info from anyone. I called and left message. I emailed and no response, I went to online chat, no response. I have sent ***** customer a request for money back, no response. I don't believe this is a real company at all but a big fraud. The two emails I have are ************************ and ************************. Hoping you can be fo some assistance.

Firearms World is NOT a BBB Accredited Business.

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