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Business Profile

Fire and Water Damage Restoration

Phoenix Restoration
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Phoenix Restoration's headquarters and its corporate-owned locations. To view all corporate locations, see

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Phoenix Restoration has 3 locations, listed below.

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    Customer Review Ratings

    3.67

    Average of 3 Customer Reviews

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    Review Details

    • Taylor M

      Date: 05/12/2024

      We had a main water line leak and called this company to come restore the damage. They came and dropped fans off and tore up the wet carpet and foam, two days later they came back and took the fans. They didn’t put new foam padding down or restretch the carpet. We got a bill for $600. $180 of it was for the 20 minutes they were there. $200 just to show up. When I asked when they were going to restore the damage they told me they don’t actually fix the carpets just dry things out. The site they use shows before and after pics of completely restored homes. The definition of restore is “ repair or renovate so as to return it to its original condition.” I feel tricked by their false advertising. Had to fix it myself.

    • Cheryl M

      Date: 06/03/2023

      Easy to work with, and helped me in dealing with insurance! Quickly and efficiently replaced roof and cleaned up all debris!

    • Scott F

      Date: 05/08/2023

      The best around top to bottom, quality work takes time and the way that they manage to get the job done in a timely manner, all while communicating across all platforms, top notch business. Came in and extracted water from my basement, took all the carpet and pad out, didn't leave a drop. Cut the sheetrock, tore out my bar, and made sure that they didn't leave a single screw on the floor. Even had them clean my air ducts and carpets on the way out. Everyone was very pleasant to interact with and they all give you the best all-around midwestern personality. Highly recommend them over anyone else.

    Phoenix Restoration is BBB Accredited.

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