Reviews

Review Details

• Review fromPatrick L

  Date: 03/29/2024

  1 star
  Paid for new, received open box proof research barrel, paid $569. Asked for refund, Ross, shipping manager, and Mr. Joseph B*******, (owner) denied stating its common for plastic pack sealed by proof research would open. I contacted proof research and they said they hadn't had any complaints in reference to thier packaging opening or be open upon arival from Joe bobs or customers.A plastic machined sealed package, packed in a box, then packed in another box, both with packing bubbles and paper in each box??? You decide. Building a high dollar precision prs competition rifle you should have some expectations. As a customer, you shouldn't have to be charged a fee of $85.35 for this, they call it restocking fee, and pay $26 for return shipping and insurance, it's unethical. Would you want a credit with these people to go threw this again, purchasing future products with them. I'd hope you have enough common sense and do business elsewhere. I think Mr. Joseph B******* has spred himself thin with expanding businesses in Blackhawk Motorsports, HayTees, Joe bobs Outfitters, and New Age Services. Seems money may be an issue, you have been warned in dealing with Joseph B*******.

• Review fromCharles S

  Date: 03/02/2024

  5 stars
  Did a Google search for "something" ($250.00) and JoeBobOutfiters showed it in stock. Have NEVER heard of them, so did some MORE searching about THEM. Saw ALL the positive reviews and figured I would take a flier with them. Perfectly legit! Shipped the next day, here 2 days later! Thank you guys! Will be one of my 1st searches from here on out! Thank YOU!!!!!

• Review fromBryan W

  Date: 02/08/2024

  1 star
  Received a Spartan Receiver, installed on gun, shot perfectly, no issues, Then I went to install an optic on the picatiny rail and it mounted but was loose, No matter how much adjustment I made it would not secure. I bought 2 of these at the same time. I took the other one out of the box and the optic mounted to that one perfectly. I reached out to Joe Bobs Customer Service, and through discovery with a micrometer, it was determined the one where the optic would not mount was out of spec on the thickness on the bottom side of the rail, and it was this that was keeping the optic from securing to the rail. Several emails to Joe Bob resulted in constant arguing from them that " we have never had a problem" and there is no way it could be out of spec despite several pictures and video provided by my gunsmith. Additional, myself and gunsmith called customer service only to be told they were not interested in speaking with the gunsmith that they only wanted to talk to the customer. I would highly not recommend buying anything from this company.

• Review fromWilliam H

  Date: 12/18/2022

  1 star
  Regarding order # ******* ordered November 29, 2022. We still have not received the order items and the response is "we have done our job and the post office is at fault". Unfortunately, the ownership needs to realize is that they are in control of who they use for shipping because they hire them, not the customer. Still have not received items. I emailed three times, and the only response is that they deleted my account. All other competitors would have resent items.

  Joe Bob Outfitters, LLC

  Date: 12/20/2022

  Unfortunately, shipping delays do happen and are outside of the control of a shipper or recipient. Likewise, shipping delays are also much higher during severe weather events or during the holiday season. You selected the cheapest shipping method possible, at $4.99. The cheapest shipping methods typically take longer in transit and also have a higher risk of delays since they're a lower priority. As explained, we have filed a missing mail claim on your package. However, we will need to let the process work itself out. We responded to all of your emails and we e answered all of your phone calls over this $20 order.

  William H

  Date: 12/21/2022

  Respectfully, reagrding order # *******:
  
  1. Follow up with post office. Order never shipped. Tracking # **********************. Feel free to pick up phone and contact post office to verify.
  
  2. Order # ******* amount was for $43.80. I'd be more than happy to show you the payment receipt.
  
  
  Thank you.