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Business Profile

Storage

Bigger Garage Self-Storage

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Bigger Garage Self-Storage's headquarters and its corporate-owned locations. To view all corporate locations, see

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Bigger Garage Self-Storage has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Deby C

      Date: 08/23/2025

      I would STRONGLY suggest NOT doing business with them. They are overly priced and their business is not well ran. The manager hides behind emails and will not call you in person. They charge outrageous late fees.

      Bigger Garage Self-Storage

      Date: 08/25/2025

      Our pricing is very clearly available on the website. **** signed a lease agreeing to the pricing so we are confused why pricing is now suddenly a problem.The manager does NOT hide behind emails. Our office staff have spoken with **** multiple times on the phone. She was uncooperative and unfriendly. We just choose not to engage with that kind of behavior over the phone. It doesn't suit anyone.Our "outrageous late fees" are ALSO very clearly documented in the lease that **** signed. She agreed to pay those fees in the event she is late. This should not have been any surprise to anyone. So again - we are very confused why **** is just now filing this complaint.**** has been a customer of ours for a long time. She is well aware of our prices and fees structure and suddenly out of the blue she is angry about them.

    Bigger Garage Self-Storage is NOT a BBB Accredited Business.

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