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Business Profile

Property Management

Chase Equities Property Management

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/17/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have toldy landlord ******* multiple times I don't feel safe living in my apartment due to the loud noises and meth chemicals smells I have asthma and chronic health issues she is still not doing anything alsoy show I have asked her to fix the water pressure and the hot water the hot water gets so hot that it can burn you

    Business Response

    Date: 11/12/2024

    Hello Mr. ***** my name is ******* and I am the property manager for Chase Equities. The person that made the complaint only did so after being told she had to pay her remaining balance or eviction was to follow. This was her first month moving in with us. I got an organization to help her with the move in cost myself. She did not have to pay anything but her first month's rent. She did not have it however I still helped her into a place because she was homeless after her last eviction. She contacted me stating that there was a smell in the building so I did several inspections to the entire building. She made a complaint about the apartment baseboards not being clean at the end of the month. So we offered to come in and clean even though she had already moved in and had been having people stay with her. She did not want us to come in and fix things she said she had already done, she wanted money that she owed removed for her cleaning services. So that she would not have to pay until this month. We had agreed to take the money off because she stated she had cancer and it was very hard on her and she even gave me her DR. **** which turned out to all be false. When my staff showed up for another inspection for the smell at the property she refused to let them in and told them how she has sued several other landlords and won in court and that she hasnt had to pay rent in years because of the complaints she makes. This month is when I found out that the medical condition she said she had was a false one and when I  went by to collect rent from her and she has since vacated the apartment and left it in horrible condition. We are taking this matter to court. The amount she was wanting in her complaint was her rent amount. If you have any further questions please feel free to reach out to me. Email at this time is better as I am recovering from surgery.

     

    --

    ******* ****

    Chase Equities PM, LLC.

    Property Manager

    ************ (office)

    ************ (cell)

     

Chase Equities Property Management is NOT a BBB Accredited Business.

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