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Business Profile

Transmission

Jasper Engines & Transmissions

Headquarters

Reviews

This profile includes reviews for Jasper Engines & Transmissions's headquarters and its corporate-owned locations. To view all corporate locations, see

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Jasper Engines & Transmissions has 12 locations, listed below.

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    Customer Review Ratings

    1.89/5 stars

    Average of 39 Customer Reviews

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    Review Details

    • Review fromSteven F

      Date: 02/10/2024

      1 star
      Zero stars is acceptable for this company. The mechanic I brought my 2014 jeep wrangler to said I needed to replace the engine. The shop purchased the engine from Jasper and they sent a faulty engine. Had to wait a month to get my vehicle back.
      Picked up my vehicle and drove it a little over 200 hundred miles and was having problems. Took it back to the shop and was told the engine needed to be replaced again. I could not believe it. Now we are awaiting the 3rd engine.
      I called Jasper to speak with them about the situation and it became clear that they don’t really care because it’s under warranty and they just send out another engine. It’s been 2 months and I still don’t have my vehicle. Jasper has yet to send a workable engine. I’ve lost a considerable amount of time on this situation and have received nothing in return.
      It’s unbelievable that a company could still be in business after that track record. I’m not convinced that the engine they are currently sending out will even last.
    • Review fromJoshua T

      Date: 12/07/2023

      1 star
      I purchased a 6.4 diesel engine for my 2008 F250 Superduty. Within 6 months, the engine had a catastrophic failure due to piston damage. The engine sat at the repair shop for two months before it was replaced. Cost to me for repair as they only cover labor for diagnostics and engine replacement.
      Engine replaced and it lasted maybe 6 months again. Engine damage from timing components ate into water jacketing causing water in oil. Engine replaced. Bill, same as before. Cost to me to replace.
      Engine lasted about a year. Engine failure again. Thrust bearing broken. Fragments on the oil pan and top of engine. I called Jasper the day it happened and they said I was still under warranty. Truck sat at repair yard for over a month. Jasper said that I was out of warranty but they would still replace it as it was under warranty. I have to pay the full replacement this time to the repair shop and then Jasper will diagnose my issue and see it they will warranty it or not.
      Jasper sells a cheap product. It doesn’t matter that it is covered under warranty. In reality, it should cost the consumer $1 to perform these repairs. It isn’t our fault that your engine builds are poor and that your engines perform poorly. We have to pay for taking the cabs off of the trucks for repair which isn’t cheap in itself. Some parts have to be replaced every time they are taken apart. Again, not our fault. If oil happens to circulate around the components and damage per si, the injectors or the turbo, it is in the consumer to replace those items. The oil and filter and other consumables, the same. We have to pay for them. If your engine damages other items in my truck, you say you aren’t responsible. How is that? I wish I had never spent money on your product. It has cost me way more than what you pay for labor, actually quadruple what you pay per n labor. As far as I’m concerned, y’all are conartists and this act should be criminal. You should pay for the whole ****** thing.
    • Review fromChris E

      Date: 11/20/2023

      1 star
      Horrible I purchased a 6.2 motor it lasted 45 seconds and thru a rod they send another engine and it lasted 15 mins and started knocking had the proof it was there fault but they refuse to honor the labor claims so I’m out the 6,000.00 for the engine plus 4,000.00 in labor they teally need to do the right thing
    • Review fromDan A

      Date: 10/28/2023

      1 star
      Purchased a Jeep engine 2 weeks ago from Jasper engines, have about 200 miles on engine. Hot idle oil pressure has dropped gradually from 15 psi down to 8 psi. Min hot pressure limit is 13 psi by the factory Serv manual. Oil pressure was confirmed was a slaved gauge to Referee the car dash gauge.
      It seems like Jasper engines just took a return core engine and painted the case then sent it out to the next customer. Horrible quality control by Jasper engines in spite of all the ***. hype they put out.
      BEWARE , Do NOT buy from Jasper engines.
      One pissed off customer!
    • Review fromGerard T

      Date: 10/27/2023

      1 star
      They sold us me a rusted, junk engine. The mechanic will not install it, but Jaspers will not take a return. Real bad attitudes when I talk on the phone, and they hung up on me several times when I politely asked for a return as they promised I could do at purchase. They do not honor their own 30 day return policy. Real jerks!
    • Review fromDean R

      Date: 09/21/2023

      1 star
      one month after warranty is out motor locks up. dealer pull head and cam to find out cam is junk cheap part. Is this by design, i think so. customer service tells me to f off its out of warranty and off our books.Jasper may have been a good company years ago but not now. Like alot of companys these days they put profits over customers,and it will catch up to them in time. Carma is a *****, just read the other reveiws i wish i had.
      Just another never again customer
    • Review fromGreg L

      Date: 09/17/2023

      1 star
      Had a Jasper engine installed, 11,000mi. Later rod starts to knock . I believe they use infierer parts. This engine should have lasted me many miles . STAY AWAY from Jasper engines .
    • Review fromGreg G

      Date: 09/06/2023

      1 star
      DO NOT BUY JAPSER ENGINES. I am on my third engine in less than a year. I am out THOUSANDS of dollars that JASPER will not reimburse for even though it's their fault the engine failed with blown head gasket. The "WARRANTY " WILL NOt pay for installation of the failed engine.
      I give one star because there is not a negative star. .
      DO NOT USE JAPSER. Buy a New long block and save yourself the heartache and frustration.
    • Review fromGary H

      Date: 08/31/2023

      5 stars
      Bought a 2001 explorer trans from Jasper 8 years ago still rolling!
    • Review fromLisa R

      Date: 08/30/2023

      5 stars
      We have been installing Jasper products for years and find them to be consistent, durable and responsive if there is a defect.

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