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Business Profile

Telematics

BrickHouse Security
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.79

Average of 112 Customer Reviews

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Review Details

  • Ronald B

    Date: 03/30/2025

    Ronald B

    Date: 03/30/2025

    I have one for the past 8 months and now I have 3. Great support. Love that we can connect via text. These device are great for every situation. Wether keeping track of loved ones or making sure they are safe. I highly recommend brickhouse security devices.

    BrickHouse Security

    Date: 04/04/2025

    We cant thank you enough for your continued trust! We want staying connected with support to be easy, so weve worked hard to be reachable through different channels, including SMS, to ensure you can always get the help you need. Its also wonderful to hear how well the *** devices have worked, especially in keeping your loved ones safe and giving you peace of mind. Thank you for sharing your experience and for recommending us.

  • Elizabeth C

    Date: 03/20/2025

    Elizabeth C

    Date: 03/20/2025

    The product is easy to set up and intuitive to understand. The odyssey model has long battery life. The customer support has been excellent ! I feel much more secure knowing where our vehicles are at all times.

    BrickHouse Security

    Date: 03/24/2025

    We love hearing that the *** Odyssey tracker is meeting your needs! We're dedicated to ensuring our GPS products are user-friendly and that our support team is always ready to assist you. It means a lot to know that our service helps you feel more secure. Thank you for choosing us!

  • Evan A

    Date: 02/11/2025

    Evan A

    Date: 02/11/2025

    Product works well, but doesnt track position as precisely as Id hoped, battery life is good as well. I have it set to ping every minute and it drains very slowly.

    BrickHouse Security

    Date: 03/06/2025

    Thank you for your feedback. We're glad our GPS product is working well for you. GPS accuracy can be influenced by factors such as obstructions, satellite coverage, network signal availability, weather conditions, and device placement. If needed, you can send a reboot or ping command through the tracking platform or app to help resolve connectivity issues. Our support team is always here to assist you, so dont hesitate to reach out. Your satisfaction means everything to us!

  • Leslie A

    Date: 02/09/2025

    Leslie A

    Date: 02/09/2025

    So far I have no complaints, the tracker is steps away from the actual location . The battery holds charge for a long time . I am definitely a satisfied customer : )

    BrickHouse Security

    Date: 02/13/2025

    Thank you for sharing your feedback! We are glad the *** product works perfectly for you and the battery life meets your expectations. We're happy to have you as a satisfied customer, and we are here to help if you need anything else.

  • Cody D

    Date: 02/07/2025

    Cody D

    Date: 02/07/2025

    First of all the package arrived on time and without delay, actually it arrived a day sooner than originally expected.. after opening the box and visually inspecting the device it seems to be built with quality materials And it's overall aesthetics are inconspicuous which for somebody like me is a must... When it came to installing the device it was very straightforward I didn't even need to look at the instructions I am mechanically inclined and have been for ***************************************************************************** was simply to loosen up my positive and negative attach each wire accordingly then re-tighten each nut..

    BrickHouse Security

    Date: 02/10/2025

    Thank you for sharing your experience! We're thrilled that your package arrived quickly and that the quality and discreet design of the *** product meets your needs. We also sincerely appreciate your feedback on the installation process; it's fantastic to hear that it was intuitive for you, especially with your mechanical background. If theres anything more we can assist you with, please don't hesitate to contact us!

  • Robert U

    Date: 02/07/2025

    Robert U

    Date: 02/07/2025

    A good and reliable product and good and quick customer service

    BrickHouse Security

    Date: 02/10/2025

    Thank you! Providing an excellent experience is important to us, so we are glad we met your expectations with our GPS product's reliability, and our support teams' prompt and effective support. If you ever need anything, do not hesitate to reach out.

  • Jame B

    Date: 02/05/2025

    Jame B

    Date: 02/05/2025

    Best ever for car rentals easiest to use ! Youll never go back once you use this one

    BrickHouse Security

    Date: 02/07/2025

    Thank you for your kind words! We're thrilled that our GPS product has made managing your car rentals more convenient. It's fantastic to hear it has been the standout choice for you. If theres anything else we can assist you with, please don't hesitate to contact us.

  • Kevin W

    Date: 02/01/2025

    Kevin W

    Date: 02/01/2025

    Trackers works perfectly and stay charged a long time, they are almost always right on point and the notifications are faster than any other devices Ive used. I own a trucking company so theyre perfect for me

    BrickHouse Security

    Date: 02/04/2025

    Thank you for your feedback! We're thrilled that our GPS products are working perfectly for your needs. We understand how important reliable technology is for your operations, so were delighted to hear our GPS products support your business effectively. We sincerely appreciate your support and remain committed to assisting you whenever needed.

  • jaso m

    Date: 02/01/2025

    jaso m

    Date: 02/01/2025

    Highly accurate easy to use love it I am so glad that I bought this

    BrickHouse Security

    Date: 02/04/2025

    Thank you for your review! We're happy that our GPS product has made a positive difference for you with its accuracy and user-friendly design. Should you have any questions or require further assistance, please do not hesitate to contact us.

  • Brooks N

    Date: 01/31/2025

    Brooks N

    Date: 01/31/2025

    ChatGPT 4o mini Log in You said:Can you write a review for brickhouse security gps trackers. Include ease of use, location accuracy, great customer service, and very good price ChatGPT said:ChatGPT Sure! Here's a review for BrickHouse Security *** trackers:BrickHouse Security *** Trackers: Reliable, Affordable, and User-Friendly I've been using ******************** *** trackers for a few months now, and I am thoroughly impressed. First off, the ease of use is outstanding. Setting up the tracker was quick and straightforward. The app and website interface are intuitive, making it simple to monitor the location of my assets in real time.When it comes to location accuracy, BrickHouse *** trackers deliver. Whether I'm tracking a vehicle or equipment, the location data is precise, and the updates are frequent. Ive had no issues with inaccurate readings, and the tracking has always been ************ of the standout aspects of BrickHouse Security is their customer service. They are responsive, knowledgeable, and always willing to help with any questions or issues. Its clear they prioritize customer satisfaction, and their team goes above and beyond to provide assistance when needed.Lastly, the pricing is very competitive. For the quality and features you get, its an excellent value. Youre not sacrificing performance for affordability, which is a rare find in the *** tracking market.Overall, I highly recommend BrickHouse Security *** trackers for anyone in need of a reliable, affordable, and user-friendly tracking solution.

    BrickHouse Security

    Date: 02/04/2025

    Thank you! We're thrilled that our GPS product meets your needs with its simplicity and accurate location tracking, all at great value. Delivering a reliable product with excellent customer support is our priority, and we're glad we could provide that for you. If you ever need anything, we're always here to help.

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