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Business Profile

Paving Contractors

Lucke Duck’s Asphalt & Sealcoating

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:05/08/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    When Lucke Ducks Asphalt originally came out and laid the asphalt, a few days later we had a good rain and there was a puddle approximately 4 in deep by 4 ft long. One of his crew came out and looked at it I made a comment that we could stock that and fish out of it jokingly of how bad the puddle was, I didn't find much humor in that comment but they said they'd come out and fix it. As you can see by the photos uploaded they did not fix it and in between the time lapse there are sinkholes around the building in three different places, when I contacted the owner of the business he said his trailer was broke down and he would get with me within a week a month and a half went by, after I sent him numerous messages he sent me a message telling me he'd be out within a week and take care of it, he never showed , he seems to have an excuse for everything, now he has avoided all correspondence he will not return my calls or my text messages I explained to him I have no other option but to contact the Better Business Bureau which I'm doing now I paid him $6,000 to do this job and he did not complete the job as promised. Now I'm to the point I have to contact another asphalt company get estimates and get this repaired because he obviously is not a man of his word like he said.

Lucke Duck’s Asphalt & Sealcoating is NOT a BBB Accredited Business.

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