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Business Profile

Property Management

P C M Properties, L L C

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/14/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was a tenant at Revive 318 under a lease ending August 1, 2025.On June 6, 2025, I submitted my first maintenance request regarding a broken thermostat that left the apartment without adequate climate control. This issue had existed for some time prior, but I officially reported it through the propertys maintenance system on that date. Despite multiple follow-upsincluding text messages to the building managerthe thermostat was not repaired for the remainder of my lease.A subletter occupied the apartment for most of June and informed me that a maintenance worker visited once but left without completing the repair, stating they would return. They did not return.When I visited the apartment on June 27, 2025, the indoor temperature was over 90F. I immediately called the property management for an urgent repair. I was told that they would send somebody to fix it within a few days. Which it never was. This issue persisted until my lease ended on August 1, 2025. I repeatedly requested a repair, but management failed to resolve the problem in a timely manner. Indiana landlord-tenant law requires essential services, such as heating and cooling systems, to be repaired within a reasonable period after noticegenerally within 1014 days for non-emergency issues and sooner for urgent matters. Management did not meet this standard.The failure to provide a habitable unit for nearly two months constitutes a breach of the implied warranty of habitability. I am seeking a partial rent reimbursement for June and July 2025 proportional to the period the apartment was uninhabitable due to the non-functional thermostat.

P C M Properties, L L C is NOT a BBB Accredited Business.

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