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Business Profile

Windows

Window World of Central Illinois

Reviews

This profile includes reviews for Window World of Central Illinois's headquarters and its corporate-owned locations. To view all corporate locations, see

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Window World of Central Illinois has 2 locations, listed below.

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    Customer Review Ratings

    4.61/5 stars

    Average of 44 Customer Reviews

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    Review Details

    • Review fromCharles M

      Date: 02/01/2024

      5 stars
      Very happy and satisfied with Jesse and Gunner, the 2 guys that Window World sent to take the old windows out and install new ones. They were quick, very professional, knowledgeable and informative when I asked any questions and when they were done they did a great job cleaning up. Love the new windows and look forward to many years of great service from them….
    • Review fromMichael A

      Date: 01/30/2024

      2 stars
      Started the whole process in June 2023.
      The salesman was great. He is the reason we went with Window World. Things went down hill when the guy who measures the existing windows for proper fit of the new windows from Window World measured every window incorrectly. This was discovered after the new windows were delivered and the installation crew informed me ALL the windows were the wrong size, and did not fit! Eight weeks later, new windows arrived, but the 2 picture windows had the incorrect mounding and could not be installed. Eight week later, the installation crew came back and installed the picture windows. In the mean time, 6 of my windows that were installed previously had bad bulb seals and my windows iced up on the inside and we had water all over the inside of the window sills. Still waiting for a rep to come and replace the bad seals. What an experience!!
    • Review fromTerrence W

      Date: 01/04/2024

      5 stars
      Very professional, quick and offered an awesome price. The installer was friendly, did the job right, cleaned up afterwards and left me feeling very good about the whole process.

      Window World of Central Illinois

      Date: 01/08/2024

      Thanks for the kind words!   Happy New Year!!!
    • Review fromLinda S

      Date: 01/04/2024

      5 stars
      We could not be happier with our new windows! The crew was quick, efficient, and cleaned up beautifully. The windows are gorgeous. The match to the original woodwork in our 90-year-old house is imperceptible, and they look even better than we had hoped. Now, we just have to sit back and enjoy the energy savings!

      Window World of Central Illinois

      Date: 01/08/2024

      Thanks for the kind words!   Happy New Year!!!
    • Review fromKathryn G

      Date: 12/29/2023

      5 stars
      Window World did a great job on my windows! We needed 6 windows replaced and some were in bad shape. I appreciated their polite work and thorough cleanup.
    • Review fromRhonda W

      Date: 12/27/2023

      5 stars
      They were professional, curtious, and timely. Would hire them again.
    • Review fromCaron O

      Date: 12/21/2023

      5 stars
      Had a sliding patio door replacement on 12/18/23. Everything from start to finish went perfectly.
      Jesse did an amazing professional job with the installation. I could not be any happier. I'm in need of window replacements next year and will definitely be giving Window World a call.

      Window World of Central Illinois

      Date: 12/27/2023

      Thanks for the great review!   Please let us know if we can help with anything further!
    • Review fromJeff M

      Date: 12/20/2023

      4 stars
      T.J. and his team did a great job and was very courteous and clean

      Window World of Central Illinois

      Date: 12/27/2023

      Thanks for the feedback!
    • Review fromKyle H

      Date: 12/20/2023

      5 stars
      Seamless process from beginning to end. The installation crew was great and had everything finished in 7 hours.

      Window World of Central Illinois

      Date: 12/27/2023

      Thanks so much!   Appreciate you taking the time to provide this feedback!!!
    • Review fromRonald B

      Date: 12/20/2023

      5 stars
      Would buy from them again. Order process was easy. Installation was professional and the installers took the time to do it right. They cleaned up the site. My wife and I had nothing to do. Their price,for the windows were $400 less than the competition. Well done.

      Window World of Central Illinois

      Date: 12/27/2023

      Thanks so much!   Appreciate you taking the time to provide this feedback!!!

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