We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Recreation

Concept Haulers Motor Speedway

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Recreation.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/15/2024

    Type:Customer Service Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    There have been two incidents Ive had at this track this year. The first one was a few months back. I was practicing on the track and one of the employees crossed the live track on a four ******* in front of me and caused me to almost loose control. If I had hit the four ******* it would have been life threatening. Most recently I was practicing on the track again and the owner Less ***** began moving the grass while the track was live crossing the track constantly with the mower and leaving grass clippings all over the track. I stopped practicing and asked if we could blow off the track so I could continue or if I could get a refund for 1/2 the day that I would not be participating in. They refused and started an argument. I packed up my things and left the track. I dont really care about a refund but the track owners and employees are operating unsafely and it needs to be reported before someone else is seriously injured. I know there has been at least one broken leg in the last 12 months that was avoidable

    Business Response

    Date: 07/25/2024

    Les Finke

    Customer Answer

    Date: 07/29/2024

     
    Complaint: 21982105

    I am rejecting this response because:

    My skill level has nothing to do with this. I was posting good lap times and making progress. After a few changes in setup I attempted to go back on track and after seeing the mess that was made on track I pulled in without making a lap. This is unacceptable business practice and could seriously injure someone. As for your worker on the four *******, he has an extreme lack of awareness of his surroundings. 
    Sincerely,

    ***********************************

Concept Haulers Motor Speedway is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.