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Business Profile

Property Management

Lindow Properties

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Lindow Properties's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:10/26/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I would like to shed light on a situation I am currently experiencing with Lindow Properties as a company. I have been a tenant for over 2 years moving into property 05/01/2020 and I am now being forced out due to unforeseen circumstances. Lindow Properties has denied accepting ERAP(Emergency Rental Assistance Applications) for very selfish reasons. I was advised applications are not accepted because payments from ERAP program are not received in a timely manner that best suits the companies’ needs to pay their bills on time. As a country made up of all people from different walks of life, we all have experienced tragic loss and suffered in many ways when it comes to finances, losing family members, and or being evicted from homes. Everyone is still regaining and building post COVID 19. I have kept an open communication relationship with Lindow Properties to my best ability through this devasting hardship detailing what I have experienced. I tragically lost my mom to COVID 19 and everything started to spiral downhill for me and I was abruptly laid off so making on time rent payments became impossible due to my mother’s unexpected passing. I have pledged and have been more than transparent with Lindow Properties informing them that I am now a full-time employee. I am simply asking for a chance to redeem myself but instead of being granted that opportunity I was served with a 5-day notice and a non-renewal notice. Lindow properties has not been understanding during this financial and mental hardship.

      Thanks,
      ****** *********

      Business Response

      Date: 10/27/2022

      We feel that we have shown good faith over the past 14 months and have done our best to work with her.  We have accepted the ERAP (rent assistance) 3 times.  Over this time period, she has paid one full month and a partial month herself.  The rest has been paid by rent assistance.  At this point, we do feel that she needs to look for other living arrangements that she can better afford.  It typically takes about 3 and a half months to get paid from rent assistance.  We do have our own mortgage payment to make on the property.  It is unrealistic to expect us to continue in this manner.  She is currently behind two months' rent.  It will be 3 months come November 1.  We have been exceptionally understanding and have attempted to work with her for an extended period of time.  We were just informed that she now has a full time job.  At this point, we feel it is best to continue with the steps we have already taken.  

      Customer Answer

      Date: 10/27/2022

      Complaint: ********



      I am rejecting this response because: Lindow Properties is a multi-million dollar company who has several properties and one tenant who‘s facing financial and mental hardship will not default the company with making on time payments to conduct business as usual.







      Sincerely,



      ****** *********

    Lindow Properties is NOT a BBB Accredited Business.

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