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Business Profile

Janitor Service

Clearly Clean Services, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Janitor Service.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Ma L

    Date: 11/10/2023

    Extremely disappointing. Will not use again. Customer service deserves zero ****************** will accuse you of wrong doing, take zero accountability, and be unwilling to work with you for any resolutions. Worst customer experience we have experienced in the services industry in a long time. Here's what happened: We set an appointment for a cleaner to clean at our house earlier today. Within the first two minutes of cleaning our bathroom, she broke the bathroom mirror. When Management called us to respond to the incident, the first thing which they told us was that their company wasn't liable for the damages, and that it must be our fault that the mirror couldn't withstand a simple clean. Let me say that, over the years, we have had multiple cleaners come through, cleaning the same mirror. Never once has the mirror fallen down or broken. The mirror is not in some hard to reach position, nor is it particularly challenging to clean. Just a standard mirror in front of a sink. Yet when ***** called us to respond to the incident, he accused us of having inferior bathroom fixtures and that it must be us/our products which are faulty. Cleaning lady apologized, and we understand accidents can happen. But Managements response will give you an idea of what kind of accountability the company believes it has with property damage while in your home (zero).If you're considering this service, do yourself a favor, find another company which is managed with higher standards, and one which takes an interest in valuing you as a customer.   

Clearly Clean Services, Inc is NOT a BBB Accredited Business.

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