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Business Profile

Ticket Printer

Innovative Ticketing

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Ca V

    Date: 08/09/2025

    Fair held a local church, there were post on social media advertising purchase of ride bracelets. Innovative ticketing was linked as the vendor of these. I went on their website & found where the bracelets were advertised for purchase, "All day, UNLIMITED rides" I purchased 6 of them. We arrived at about 4pm. The kids we took then were shortly advised after a couple of rides that it was 5pm and their bracelets were no longer valid. That they now required a different color bracelet. I for certain thought there was an error or a misunderstanding as when I purchased all 6, these were clearly listed as all day, unlimited rides. I go back to the ticket desk where I picked these up after purchasing them online to try and get clarity from the ticket clerk, as soon as I talk up he starts yelling at me and points over to another guy that was standing next to him saying, "that's her! Thats her! Im not going to deal with her." Confused as I had just walked up, I said "hey I think youre confusing me with someone else. Im here because I think there was a mistake with my bracelets." He roles his eyes and gives me his back. I look over to the other guy and he asks what happened, a few other people walk over with the same issue (which is why the one clerk confused me, he thought I was one of the other parents that complained). I try explaining to the other guy and pull up screen ************* actual site. He isn't having it, not trying to listen. Points out that it says one session & that that session was over. I then let him know that no where on the site does it say a session is from specific times or does it give you the option of purchasing session 1, 2,3,4,etc. Its just one ticket option. Listed, "all day, unlimited rides" they pretty much degrade us causing a scene told us to go talk to the church if we dont like it. However, tickets were purchased on their site & advertised so therefore, should be rectified by them. Its pretty much a scam, false advertising. Buyer beware

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