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Business Profile

Wholesale Chairs

Affordable Seating

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Wholesale Chairs.

Reviews

Customer Review Ratings

3.17/5 stars

Average of 18 Customer Reviews

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Review Details

  • Review fromAL K

    Date: 04/29/2024

    1 star
    DO NOT ORDER FROM THIS COMPANY. WORST EVER. **** is rude, and should never be in customer service. Hung up on me multiple times, and is extremely condescending. My company placed a large order for a restaurant project. Was charged $240 for a liftgate that I was never made aware of the exact cost/ additional charge. I work in this industry, so the exact amount of the liftgate is always explicitly noted if its included, so this charge can be accounted for prior to dispatching. I disputed the charge with my bank, as I was told to do by the company. Our bank easily ruled in our favor based on the documentation and evidence submitted. When we opened the boxes, we discovered NONE of the chairs or tables had hardware to attach the bases. When I called about this, I was told by ********** there was nothing to talk about unless our balance was resolved with them for the disputed charge-even though our bank resolved it, then hung up on. We were cheated out of what we paid for since it was an incomplete product. I was told by **** that I was NOT going to be given corporates information because he would not want to speak to me. I asked multiple times. Who talks to people like this in sales? Never use this company. There are way more reputable vendors out here that value recurring business.
  • Review fromMaan A

    Date: 04/12/2024

    1 star
    Worst service ever don't buy furniture from this company. All the staff in the phone are rude as can be. I ordered furniture and I had to keep calling them to get updates. 4 months later they tell me they don't have the barstools and they aren't even trying to meet in the middle to help. No value for customers.
  • Review fromBrooke K

    Date: 01/29/2024

    1 star
    HORRIBLE quality and customer service!!!! DO NOT RECOMMEND at all!! They custom built a double sided booth for our coffee shop. They advertise their product for commercial use. The booths took forever to arrive and the cost was extremely high for the products that we ordered. Once we received the booths and after just a year of use we discovered the quality of how they were built was horrible!! They could not even handle daily use which is very important when you are selling something as commercial use!! It actually became a hazard for our customers to sit in so we had to block off that area of our shop which took away from a good chunk of our seating. When contacting them regarding a repair or assistance with the booths. They responded telling us that there is NOTHING they can or will do about it. After going back and forth with them and they continued to tell me they would not do anything about it. We had to make all the repairs ourselves to be able to make them functional again which of course cost us more money!!

    Affordable Seating

    Date: 01/31/2024

    Hi ******,I'm sorry you are upset with the situation, however the limited lifetime warranty for booths are for up to 1 year. The booths have been in your possession for more than one year. That being said we still tried to see if there was anything else we could do to assist, however due to the warranty no longer in effect, we could no longer assist. As stated before, we would be happy to assist you with a new order and provide you with a nice discount.Thank you
  • Review fromRichard R

    Date: 12/19/2023

    5 stars
    Affordable Seating! We recently had the pleasure of purchasing seating solutions from Affordable Seating, and we couldn't be happier with my experience. From the vast selection to the unbeatable prices, this company truly lives up to its name. First and foremost, the variety of seating options available is impressive. Whether you're looking for chairs, sofas, or other seating solutions, Affordable Seating has a diverse range of styles and designs to suit every taste. I was pleasantly surprised to find modern and classic options, allowing me to choose pieces that perfectly complemented my space. The ordering process was seamless, and delivery was prompt. The items arrived in excellent condition, and I appreciated the attention to detail in packaging to prevent any damage during transit. The assembly instructions were clear, making the setup hassle-free. One of the highlights of my experience was the exceptional customer service. The staff at ********************** were friendly, knowledgeable, and went above and beyond to address any queries I had. It's refreshing to find a company that values its customers and takes pride in providing excellent service. In conclusion, if you're in the market for affordable and high-quality seating solutions, look no further than Affordable Seating. We highly recommend this company for their extensive selection, reliable products, and outstanding customer service.    
  • Review fromJoel O

    Date: 10/16/2023

    5 stars
    Ordered 6 barstools for my bar ,excellent product ,easy to deal with ,will definitely do business with again
  • Review fromRene' F

    Date: 10/03/2023

    5 stars
    Amazing customer service. Table and Chairs that were purchased are of great quality. Purchased for a school. I think I finally found some furniture that will last!!
  • Review fromLazar M

    Date: 07/14/2023

    5 stars
    Affordable seating is a great place to do business. The ordering process was seamless and effective. The customer service was outstanding. The service rep I spoke with was very professional, knowledgeable and patient. I will provide Products review updates ***************** in about six months. As of now, every table and seat are just as advertised. I will for sure order from affordable seating for everything related to restaurant or kitchen furniture.
  • Review fromBarney F

    Date: 06/30/2023

    5 stars
    Truly enjoyed the human contact,chairs are made extremely well.durable and light
  • Review fromMary P

    Date: 06/08/2023

    1 star
    Always difficult time dealing with this company and even if you call and confirm shipping time before placing an order, it is never correct.

    Affordable Seating

    Date: 07/10/2023

    Hi **** I am very sorry that you are unhappy with the way your order was handled. The order was placed 5/27 and we were ready to ship it on 6/8. This is well within our lead time that is advertised and stated in our policy. I do not see much feedback on this order, but I am unsure what exactly has taken place here. That being said, we also offered you the restocking fee as store credit on your next purchase.Thank you.
  • Review fromMelissa P

    Date: 03/14/2023

    1 star
    I ordered a chair from Affordable seating, it has a manufacturer defect. The legs were poorly attached at different angles, leaving the legs wide open to collect debris. I was offered a refund that was then denied. They claim their warranty does not cover single item purchases as they may get damaged during shippingodd. This was not a shipping defect, it was produced that way. **** has been corresponding with me with very poor customer service skills and a lack of desire to make right on their written policy.

    Affordable Seating

    Date: 03/20/2023

    I have tried to reach out to you in regards to an amicable solution, but I have not heard back from you. Please give us a call and we will be happy to move forward.

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