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Business Profile

Athletic Field

Sofive

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Athletic Field.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/26/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My son is in a soccer league and plays at sofive which the league pays to play there the league charges $500 for him to be in the team and sofive still charges $5 per person to get in. My son practices with his team before his actual ***** minute game which of course the kids are going to get thirsty so now Sofive is only allowing the kids to take one bottle of water in the building because they say they also sell water and they need to make money. Which I dont agree with. The kids need more water and they shouldnt have to limit the amount they take in the facility, regardless of them selling water there.

  • Initial Complaint

    Date:08/29/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The business seems to not be organized at all and the workers have mentioned that sometimes they dont get paid. I feel very uneasy about this business and like something is shady. Please look into it

Sofive is NOT a BBB Accredited Business.

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