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Business Profile

Grocery Store

ALDI, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for ALDI, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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ALDI, Inc. has 261 locations, listed below.

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    Customer Review Ratings

    1.2

    Average of 30 Customer Reviews

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    Review Details

    • Kat S.

      Date: 06/04/2024

      ASSAULTED at ALDI, ********************************************************* ****************** completely disregarded the **************** that occurred in their store.

    • Kristie S

      Date: 03/29/2024

      I was forced to leave a one star review in order to tell you that Aldi has TERRIBLE CUSTOMER SERVICE! I placed my first order to them through a delivery service, Instacart. There were no agents available to talk, only chat. They did not deliver the product that was the main reason I placed an order. The people at Aldi I chatted with texted that I had to pay an additional fee to get an answer regarding my problem, but was told it was refundable. When I placed my order, I did not see a disclosure that this would be the case. No Aldi store can be contacted directly, their numbers are unlisted to save us money ??! The people at Instacart did not resolve my issue and eventually just refused to answer my questions or chat with me. The shopper at Instacart did not call me to tell me one item was out of stock, refunded that amount, so I'm the end, I had to pay a 5 dollar service fee and a 2 dollar tip for $9.72 for grapes and cheese. Terrible customer service at both places.  

    • Maria R.

      Date: 03/04/2024

      ADLI doesnt hire people with disabilities and I apply like 6 time and they decline me for a good and I put that im disable

    • Thelma E

      Date: 02/28/2024

      I was shopping at the store in *****, ** this morning, February 28, 2024. I gave the cashier $20.27. My bill came to $8.27. In turn she gave me back $2.00. I told her I gave her a $20.00 bill, she said I thought it was $10.00. The manager came out, took the draw in the back. He returned and said the draw was not over. I communicated to him, the cashier should put the money on top of the draw before giving back change. He said that store does not do that. Bad business. I believe I was not the first person that happened to.

    • Roberta B

      Date: 02/26/2024

      The *********************** ALDIs in ********** Has a health emergency in the ladies room. Dirty diaper all over the floor and in the toilet. Filthy toilets and surrounding floors and walls Bad look and dangerous for a fresh grocery store. I've a mind to call the du page health ***** That bad!!!! 

    • Alexander W

      Date: 01/15/2024

      Aldi's has a nationwide issue with I start that is losing them business. The notification that Aldi is receiving when someone arrives to pick up groceries is not functioning and it has been this way since the inception. I am disappointed because we have been shopping here for over 30 years and have expected their pickup app to function but it does not and there has been no true motivation to get this working.

    • Anna D

      Date: 01/08/2024

      I reviewed the comments and reviews of shoppers because I have moved close to the store. After reading many of these, I will never shop in your store. No thanks and it goes along with your low rating. Good riddance. Wish I could put no stars!!!

    • Anthonia S

      Date: 11/28/2023

      They racially profiled me. Harassed me and defend my name and character and likeness in public during normal operating business hours. When no crime had occurred except for the violating, my human rights is a citizen of ***************** of am which is a federal Republic. 

    • Laeti C

      Date: 10/29/2023

      Don't get fooled by the quick delivery lead times when ordering online! Based on my experience, there is a 70% chance that they don't register your address properly and deliver your food to the wrong place. Not only that but they then have the audacity to only offer you an e-gift card rather than a full refund to reimburse you. Terrible company systems and policy - I will never order from them and strongly recommend to avoid them.  

    • Henry G

      Date: 08/07/2023

      Returned a product at the store never got my refund called them they said it would be refunded within 10 business days never got the refund bad management

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