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Business Profile

Travel Agency

Star Teams Alliance (Flightblink.com)

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Agency.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/30/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We booked airfare and were suppose to get back a refund which we did not receive the money was withdrawn from my personal bank account and we have no flights and no *********** of transaction is 4/23/2025 the amount is $6752.08 From: ****** ******* <****************************>Date: April 7, 2025 at 6:51:48 PM EDT To: Star Teams Alliance <************************************************************************************************************>Subject: Re: Price Update on Your *************** Reservations with Stateroom Package Flight Reservation Update:Additionally, we have booked your flights for the following route:*** (*******-******) to SEA (*******)SEA (*******) to *** (**************)The total cost for the passengers: ****** *******, ****** *******, ***** ******, and **** ****** is $1778.40 USD. These flights are with ****************<1744065100357002_1779003185.png>Flight Reservation Number: KLKSZP Below is a breakdown of your reservation details:****** Reservation:Reservation Code: ******* Ship: Anthem of the Seas Package Type: Stateroom Package Guests:****** ******* ****** ******* New Price: $2486.24 USD ****** Reservation:Reservation Code: ******* Ship: Anthem of the Seas Package Type: Stateroom Package Guests:***** ****** **** ****** New Price: $2486.24 USD Flight Reservation:Airline: Alaska Airlines Flight Number: KLKSZP Passengers:****** ******* ****** ******* ***** ****** **** ****** Total Cost: $1778.40 USD Merchant: Tripfare We look forward to your confirmation of the new charges and are happy to assist with any additional questions or requests you may have.Thank you for choosing us, and congratulations on the price reduction!Best regards,Neo Blaze ****** and ***********************

  • Initial Complaint

    Date:05/12/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *If you ****** search this company's address, ***********************************************, many of their fake names and websites will appear in the search. They were also called Star Teams Alliance and when I last sent them an email, the websites I had mentioned to them had disappeared. Your space limit in this box prevents me from typing a full explanation, so please refer to the lower paragraphs, starting with February 3, 2025 information to the end in ***************** Dispute 04/17/25" for a full explanation. After this, I sent them a follow up email on 04/23/25, attached as "BBB", they deleted all Star Alliance and many other sites that showed up in the searches by the next day. I called ****** ***** three times after the initial call where he said he was with **************** and asked for a refund three times after. Each time he had a different excuse and has promised to refund the full charge of $3,020.91 each time and has not. He didn't provide me with any service and I have only now paid for my airplane tickets twice because he lied and said he would credit my ********* to charge my **************** for the **************** deals offered on the ***** website. Please email or call me with any questions.

Star Teams Alliance (Flightblink.com) is NOT a BBB Accredited Business.

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