Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Transmission

AAMCO Clive, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Transmission.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/24/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I brought my truck in on July 10th to address an oil leak, and what unfolded was a series of events that has left me with a damaged engine and a frustrating experience.Here is a summary of what happened:- July 9th: I took my truck to ********************* for a recalled airbag replacement and a 60-point inspection, which included a video of my truck running. The inspection revealed an oil leak and CV shift tear.- July 10th: I brought my truck to Ammco to address the oil leak. The work done included replacing the oil pan, oil cooler lines, and front and rear main seals of the transmission.- July 12th (Friday): I paid **** for the work done and was told my truck would be ready for pickup after my appointment. However, when I called **** at 2 pm, he informed me of a problem with no oil pressure. He said they would take it apart to investigate.- Later that **************** called me and said they found a leaf in the oil pickup line and weren't sure how it got there (I have this conversation on video). He said they would replace the pickup line.- After replacing the pickup line and two sensors, the truck still had no oil pressure. It became clear that the leaf could only have entered the pickup line during the oil pan replacement.- Starting the truck multiple times and letting it run for 30 minutes caused damage to the camshaft and camshaft bearings.I am extremely disappointed in the work done at Ammco and the resulting damage to my truck. I drove my truck in with no noise and had to push it out and tow it due to the damage caused by the leaf in the oil pickup line.I have been in contact with ammco corporate **** the owner is refusing to cooperate and will not send them my paperwork on my truck. They informed me that they are there to protect **** and I quote he has no obligation to spend his money on you.

  • Initial Complaint

    Date:06/26/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I brought my vehicle here to have my front and back brakes done. I get to the shop and am told my strut is broke, I need new tire rods, oil is leaking, and I need new tires. My car had been driving fine, besides brake issues but I tell them go ahead and get it all fixed along with alignment. I drive alot of highway miles with my kids. So get everything fixed 3 weeks goes by and my car starts making a weird noise and steering wheel shaking along with still hearing my breaks. I've had this car 6 years and never had it drive this horrible, and get regular maintenance done. Brakes, oil, tires etc. I thought it could be my tires being since that was the one thing I didn't get fixed. Make an app. At different shop to get tires. They get ready to put tires on and call me to say tire rod is broke and screws are loose on my strut, they wouldn't give me alignment being since struts and rod issue. So go back to aamco to have them fix issue they messed up. Go back to tire shop to get alignment and they tell me tire rod is still not fixed that I had just went back a second time to fix. So I pay another $400 to get another tire rod. Get on highway after leaving and immediately can tell my car is still messed up, so I go back to tire shop and explain issue I'm having. They tell me sounds more like brakes. So they take my tires off look at my brakes and rotors and their completely shot after 2 months. I know need new brakes and rotors again because aamco didn't put my struts on correctly the first time. I go back to aamco to resolve issue because everything comes with warranty. They owner refused to fix my brakes, rotors that are bad after 2 months, even with warranty. Owner says I must drive to crazy. With 2 kids I can assure you I don't and I live 25 minutes from my job so I'm strictly highway miles and rarely touch my brakes nor would they go bad after 2 months of use. I have brakes replaced several times in my 6 years of having this car and never had my car drive this horrible.

AAMCO Clive, Inc. is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.