Business ProfileforThumbs Up Motors
At-a-glance
Related Categories
Business Details
- Location of This Business
- 127 Margie Dr, Warner Robins, GA 31093-7572
- BBB File Opened:
- 8/17/2020
- Years in Business:
- 5
- Business Started:
- 6/16/2018
- Type of Entity:
- Limited Liability Company (LLC)
- Contact Information
Principal
- Mr. Mohammad Aziz
Customer Contact
- Mr. Mohammad Aziz
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
11/03/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Antonio
05/05/2021
However, the main purpose of this review is because of the lack of honesty I received.
Although the finance manager wouldn't budge on the price per the condition of the vehicle, I agreed to purchase the **** if Thumbs Up Motors would fix the valve cover gasket oil leaks and the air conditioning issue. I payed all but$1200 and agreed to pay in full as long as they fix the issues they agreed to. After traveling 2 1/2 hrs. back to T.U.M. for the repairs on January 5th, they claimed to have fixed the oil leak and stated that they found the air conditioning issue and had to order the part to be shipped to my home. They showed me how to put the part on, so I was cool with it after doing some research when I got back home.
After making several calls to Thumbs Up Motors, the finance manager stated to me (each time) that they ordered the part and I should have it soon. The dates were actually January 12th, 16th, 23rd, and 29th. I made the last payment on February 7th. The last call I made to them regarding the part was February 12th. To this day May 5th, 2021, I've never received the order. Now, I'm forking out more money to make repairs that they agreed to fix.
I'm a man of honesty and customer service and to not get what was promised to me is a violation. Therefore, I had to seek legal action. So if you are a new buyer looking for a used car from this place, don't suffer buyers remorse like me.
Although it's your choice, you have been warned because I told you so.
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