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Business Profile

Convenience Store

Circle K

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Convenience Store.

Complaints

This profile includes complaints for Circle K's headquarters and its corporate-owned locations. To view all corporate locations, see

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Circle K has 2 locations, listed below.

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    • Circle K

      1941 Watson Blvd Warner Robins, GA 31093

    • Circle K

      2550 W Tyvola Rd Ste 200 Charlotte, NC 28217-4579

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:05/28/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On Monday, *** **** 2024 I entered the store the store and was accused of trying to steal a can of beer upon approaching the cash register. Shocked, I asked them to explain the situation and I was told/accused of hiding something on my person. So I then volunteered they could search my person and see if I was actually hiding something. A lady with a nasty attitude continued to say she saw me do it, so I patted myself down and asked where. When she couldn’t describe where she ran back to the cameras to I’m assuming show where and came back to me and still couldn’t show me where. This is where I knew something was up so I called 911 so it could be atleast be documented. She then began to berate me in front of fellow patrons saying “call the cops, they can smell alcohol on you”. During this entire ordeal I made sure not to be aggressive towards her as she was towards me. After speaking with the operator I ultimately decided to leave the establishment. However, this particular employee should definitely not be in charge. Not only did she make me feel extremely uncomfortable, embarrassed and feel minute; she could not provide evidence of the claims she made against me. I have NEVER stole from any establishment nor do I NEED to. I make too much money for that. I’ve also attached my review I left. Yes, I WOULD like someone to contact me about the situation and explain to me what I did wrong and what was done about the employee.

    Circle K is NOT a BBB Accredited Business.

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