Business ProfileforBudget Cars Of Tifton

My mom and I purchased a 2019 *** ****** back in *** 2023. On the surface everything seemed to be ok, even though the price was about $10k over book value. Fast forward to ****** 2023, I decide the ****** is too much on gas. So we go to Budget again to attempt a trade in. Drew runs the paperwork and comes back to say it's too soon to trade in. Well, we decided to get a second opinion and went to *****. ***** ran everything and was going to approve us for a new car, until the ******'s history report came back. They use ******** ********* Reports, which said my ****** had been in a severe accident with structural damage in ***** 2023. This damage was reported by the auction. Auctions don't repair cars, they just sell them to the highest bidder as-is. ***** told us that a vehicle with previous structural damage CAN'T BE TRADED! They also told us that had ****** bank (our financer) seen that previous damage, they never would have approved the loan in the first place. Our next stop was ****** bank, because at this point it would seem that someone dropped the ball somewhere along the way when we made the ****** purchase. After reviewing everything with ******, confirmed that had they been informed of the previous damage they would not have approved the loan request. SO...if the ***** report showed previous structural damage, how did Budget submit the loan request and a report NOT showing any damage? We called Drew at Budget on speaker phone with the ****** reps. When confronted about this issue, he kept claiming they use ******, not ********. Well, ******** isn't going to report false information on a vehicle report. OR Budget is not telling the truth. Something is amiss somewhere, and you would think Budget would want to do right by their customers. When asked what we need to do to make this right, Drew said something along the lines of "Well the contract is signed so as far as I'm concerned we're done." CLICK! He actually HUNG UP ON US in front of the ****** bank reps!