Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Artificial Flowers

Declaratiy

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Artificial Flowers.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/04/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On May 9, 2025, I received a confirmation of my order for faux flowers, copy attached. It was $41.62 plus tax for a total of $54.11. In the advertisement on ******** they indicated this product was made in the *************, however it was shipped from *****. (attached) After a couple of weeks went by I started corresponding with them and they just kept sending me the tracking number which never showed anything and June 5. I ask for a refund and they said it was already shipped so no refund even though I never received the product. After corresponding back and forth I filed a claim thru ******. On their deadline date they responded saying the package was delivered in June and that I should check with my neighbors and my post office. I called our local post office in ********************* and gave them the **** number, **********************, copy attached. My post office told me that the **** tracking number was a good number but it had nothing to do with this company or with me. They said sometimes companies will try to pass off another companies tracking number. I relayed this info to the claim with ****** but because Declaratiy sent them the tracking info ****** closed the claim without checking it out or talking to me. If you call the ******************** number it will say that tracking number was delivered in *********** but refers to no address. Since, when I have corresponded with Declaratiy they have not responded. Since this all happened I have read bad reviews. I don't know if there is anything you can do but at least maybe this will keep someone else from getting scammed. Thank You

  • Initial Complaint

    Date:06/18/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 5/5/2025I ordered the silk flowers advertised on ******** with the comittment that my order would be shipped within 2 or 3 days, the seller ****************** advertises "Made in the ***" with a Guarantee of 100% money back guarantee if not happy with the merchandise/product ordered. After 43 days I finally got a package from ********* CHINA per ******, the plastic envelope was half open & re-tape, the silk flowers (3 bunches) of which 2 were wrapped in plastic but the 3rd bunch was loose, falling out of bag with many flowers falling. Also I ordered thru ****** requesting to pay with my default credit card, Declaritiy sent the charge to ****** even though I dont't have a ****** account & overcharged me from $39.68 to $51.58. I immediately I contacted seller who asked for pictures I sent ***************** wants to compensate me with $11.00 ??? Why? their add says 100% refund guarantee. Declaritiy is misleading claiming Made in the *** and refusing to honor their 100% Customer Satisfaction guarantee. How did they ordered Pay Pal to charge my personal **** card? This is Fraud & false misleading advertisement!!! I have photos but do not know how to upload them. Declaritiy's Owner's name is ***** ********* at ***************************************** ********, ***

Declaratiy is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.