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Find a Location

The Haverly at Stone Mountain has 1 locations, listed below.

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    Business ProfileforThe Haverly at Stone Mountain

    Apartments

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2700 Summit Creek Dr, Stone Mountain, GA 30083
    BBB File Opened:
    5/14/2003
    Years in Business:
    45
    Business Started:
    1/1/1979
    Type of Entity:
    Corporation
    Business Management
    • Leasing Office, Property Manager
    • Eleanor Barrow, Property Manager
    Contact Information

    Principal

    • Eleanor Barrow, Property Manager

    Customer Contact

    • Eleanor Barrow, Property Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/12/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I CONTACTED THE APARTMENT COMPLEX TO EXPRESS INTREST IN AN APARTMENT. BEFORE APPLYING, I ASKED A MILLION QUESTIONS TO THE AGENT NAMED SHYHEEM, SPECIFICALLY ABOUT THE RENTAL CRITERIA. I WAS VERY HONEST ABOUT MY CREDIT SITUATION. I EXPLAINED, I RECENTLY GOT OVER HAVING LONG HAUL COVID WHICH HAD ME OFF OF WORK ON DISABILITY LEAVE WHILE RECOVERING. I EXPLAINED, DURING THAT TIME MY CREDIT WAS LOWERED DUE TO LATE CREDIT CARD PAYMENTS. I EXPLAINED, MY RENT HOWEVER WAS PAID ON TIME, I HAVE NO CRIMINAL HISTORY, NO BANCRUPSIES, NO EVICTIONS, NO REPOSSESSIONS. I WAS TOLD BY THE AGENT THAT THEY DO NOT GO BY CREDIT AND I SHOULD APPLY. I APPLIED ONLINE AND PAID THE $150 FEE. A WEEK GOES BY AND I HEAR NOTHING. I LOGGED IN TO SEE MY APPLICATION WAS DENIED DUE TO LATE PAYMENTS!! SOMETHING I TOLD THEM I HAD UPFRONT. I CONTACTED THE APARTMENT AND WAS TOLD SHYHEEM WAS NOT THERE BUT MY APPLICATION WAS DENIED. THEY DID NOT EVEN HAVE THE COURTESY TO TELL ME AND I WOULD HAVE NEVER KNOW IF I HADN'T CHECKED ON IT MYSELF. THE HOLDING FEE OF $100 WAS REFUNDABLE IF DENIED. ITS BEEN OVER A MONTH AND I STILL HAVEN'T RECEIVED A REFUND!! THEY ARE SCAM ARTISTS
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Eve D

    1 star

    05/27/2023

    This company is very fraudulent and vile in how they conduct business. I applied to this place and was accepted and paid money and the place ghosted me when the move date came closer. I tried to contact the establishment several times; their numbers didn't work anymore, and I was being sent to voice mail or just the pound sound. Now 2 weeks later the company has several different numbers beware of this place. I have reported them to my back and more after providing them with such sensitive information. They took advantage of me due to me being out of state and I received no follow-up call back or apology. These are all the numbers associated with this property that I was scammed by. ?(770) 3**-4727?, ************, ************, 470-2**-2420 Overall I am very disappointed with my experience with them. I have forwarded all the proof to my bank and more. It is just unacceptable what this so-called business is doing and I hope that no one else falls victim to this fraudulent business. If I could do no stars I WOULD.

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