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Business Profile

Consignment Services

Finishing Touch for Needlepoint

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:12/05/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I sent in 40 needlepoint canvases to have her sell, contract was entered into June 2022. She was suppose to sellin **** and I would receive 6O% and she would get 40%+fees. Now **** says no account for this business. June 2023 after sending several emails/phone messages she sent me money for sale of three canvases So lately when I call to see the status of the other 37 I get emails returned undeliverable and when I phone get message that box is full. Have sent letters and still no response So have no idea if she is still in business. At this time I would like these canvases sent back(I have a detailed list of what was sent)It seems that she is ignoring my request and I need help. I started in august if this year to get information from her. Found note on ******** that she is selling there and now that is also gone The three canvases she sold totaled $329.85 and I received $153.51 (difference was the fees she charged Would just like the return of my merchandise and feel that this should be at her expense as she is no longer using **** as noted in my copy of agreement

Finishing Touch for Needlepoint is NOT a BBB Accredited Business.

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