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Find a Location

GA Southern Steel Buildings, Inc. has 1 locations, listed below.

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    Business ProfileforGA Southern Steel Buildings, Inc.

    Metal Building Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1086 Gene McQueen Rd, Moultrie, GA 31788-7384
    BBB File Opened:
    3/15/2019
    Alternate Business Name
    • Georgia Southern Steel Buildings
    Contact Information

    Principal

    • Ms. Donna Moore, Complaint Contact

    Customer Contact

    • Ms. Donna Moore, Complaint Contact
    • Ms. Payton Moore
    Additional Contact Information

    Fax Numbers

    • (229) 890-0861
      Primary Fax

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/01/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I purchased an 18x20' metal sided shed from GA Southern Steel, it was delivered on ** ***** 2023 as expected, the installers took a little longer than expected and had me come out in the dark to check that the work had been complete (seemed fine with a flashlight). The next day I got home after work I went to begin putting stuff inside and immediately noticed two dents in the brand new garage door. I began walking around to look for other issues and found some scratched and damaged spots here and there along with over 100 leftover sheet metal screws and metal clippings all over my yard (I have three little kids who play outside). I took pictures of the damages and sent them to the company. I was contacted and told that it would be looked into, time passed and nobody was helping me then we got a big rain and the next day I went out and found water all inside on the siding from around the windows. I called told them, they sent someone unannounced about a month later who ran a bead of silicon over the top of the window and metal of one window and went to leave and I asked if they could do the other to prevent leaks. Well it kept leaking and nobody was helping nor working the damages. I was working with Cathy, she would discuss the damages with the boss, then he was "sick" and a week or so went by then she passed it off to someone else who called and had no clue what the issues were. Cathy took back over, promised me answers over and over and over and even a reimbursement check of $200 (I didn't agree) then told them I wouldn't take less than $500 after all this time and headache going back and forth. Nobody came to fix the leaks so I caulked everything myself and it has been leak free since. I was also told that two Friday's ago someone would come look at the damaged door (despite them having all the pictures I sent) to assess it and nobody showed up then nor have they contacted me back even after sending two more emails since the no-show, 4 months and no resolution!

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Paula H

    1 star

    03/16/2022

    I agree with the rest of these reviews. We bought a building from Waycross and he used Ga Southern Steel Building. We bought it Oct * 2020. Finally got it Dec * 2020. They came to install it at 3:30 in the afternoon and at 9:30 they finished up..
    We paid them in a check and away they went. In Feb when it rained you guessed it, it leaked. My husband and I went back to Waycross where we bought it from and of course it has been a hassle to get Alex to come back to look at it. Finally he came with his worker and redid the roof. That didn't fix the problem. We went back to Waycross again and played the waiting game and runaround again. Finally Wayne came out to the house took pictures of the gaps and also the 2 inch on the top of the roof that shouldn't be there. The poles need to be extended. So here we go again waiting for someone to come and fix this. Everytime he says he is coming (Alex) there is always an excuse and no one calls you or let's you know anything so you are left sitting at home waiting on them to come.
    He shows up on Feb.* 2022 and looks at the problem my husband and he make a deal for a carport in exchange for the problem and my husband will find someone else to fix it. He shook hands and agreed on it and said 2 weeks and he will be back. Called him Feb ** and he said he would call me. Haven't seen or heard from him. All I have to say is I would not do business with this company and I still don't know why the business in Waycross is still using them. Would you?

    Local BBB

    Better Business Bureau serving the Fall Line Corridor, Inc.

    BBB Reports On

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