Business ProfileforEd Voyles Honda

My 2008 Honda has no start issues. ******** told me it would be $165 to diagnose my car. The next day she call, said the mechanic couldnt figure out what what wrong and need additional hours to diagnose which would bring my total to $498 but that total would go towards repairs. I agreed to the extended diagnostic. After the extended diagnostic, ******** call me back and said the car need to be reprogrammed to read the key. Awesome. After reprogramming the car she called back and said that my car is ready and running but in doing that repair they discovered a faulty airbag system so my *** needs to be replaced. Once that is replaced that would fix all the malfunctions of my car. After replacing the *** system and reprogramming the key she called back and stated that now I faulty *** system and they didnt have the part in stock its on back order and they couldnt give a definite date on the part and repair. But my car would run and start, she stated that the initial crank of the car the system is going shut down but crank the up again and it will start and will run just fine, she said my car would do this every initial start up of the day but after that second crank it would run fine. That was not true at all!! I paid a total $1288.63 on Saturday 9/16/23 and the car cut off on the way home from work Monday 9/18/23. My car is doing the exact same thing I took it there for. It will not crank at all. I reached out to ******* and she said it nothing she can do until the *** is replaced. I asked to speak to a manager and she stated she was a manager. I got my car towed to a local mechanic, I had to pay tow fee and his diagnosis fees. I explained everything *************** Honda said about my Ecm. The local mechanic stated based on what Im explaining going on with my car its not the *** system and Honda rarely have a faulty Ecm. He recommended me to let him diagnose my car before replacing the *** and guess what it was not the *** nor anything they so called replaced.

All is our work is warranted for 12 months or ****** miles. please return the Honda to ** and will repair it.

Today is 11/09/2023, so you want me to bring my car in the same day you responded to my complaint?? Anywho I reached out to *************** Honda and spoke with ******** the same day my car was broke down on the side of the road. She stated that there is nothing else yall ( *************** Honda) could do! And that the *** need to be replaced I asked for this issue to be escalated to management and she stated she was management. After my conversation with ********, I had my car towed to local mechanic and my car was the repaired and it was not the ***. Ed Voyles Honda misdiagnosed my car took $1288 from me and refused to take ownership. Who would replace srs system ( air bag system ) to a car thats not working?