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Business Profile

Paving Contractors

Michael's Asphalt Paving

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Paving Contractors.

Complaints

This profile includes complaints for Michael's Asphalt Paving's headquarters and its corporate-owned locations. To view all corporate locations, see

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Michael's Asphalt Paving has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/09/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Paved over our drains, botched water management, basement and driveway floods after ever rain total amateurs. Unless you want to an ice skating rink for a driveway, or get yelled at by the receptionist, or lied to by the owner and go through small claims, Do Not use Michael's paving. The owner, George really does stand by his work. He does a terrible job then refuses to even acknowledge it. He stands by his terrible work.

      Won't even visit the job, he cant even face it its so bad.

    • Initial Complaint

      Date:11/04/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We were given MAP's information as a small business owner. He did a wonderful job with our asphalt driveway, and we even gave his information to our neighbors. Within 3-4 months, the asphalt driveway started cracking. My husband contacted Mike. Mike let him know it was a warranty issue and his guys would be by to address this. Text messages and voicemails were sent/left for over 1.5 years. The driveway was finished in *** of 2020. It is now ******** of 2022. There is a year's worth of text messages, voicemails and even an attorney and still nothing. When we hired our attorney, Mike promised by a certain date (the agreement was made in ********* 2022) that he would pay us back for what we had to get corrected. Here we are 3+ months after he promised to pay us with no money and out of pocket an additional amount of money to fix the problems he never corrected. I believe at this point, MAP is responsible for at least half of the money we have paid out to other contractors to fix his mistakes.

    Michael's Asphalt Paving is NOT a BBB Accredited Business.

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