Business ProfileforAspen Dental

On June **** 2021 I started the process of getting full dentures at the Warner Robins Ga location. I had my top teeth removed and the healing denture placed. On December *** 2021 I went back and had my lower teeth done. Everything was paid in full for all the extractions up to the permanent denture. On May *** 2022 I went in for my impressions for my permanent. I was told it would take 3 weeks for the color to come in that I wanted for my dentures. My next appointment was the being of June, I had the wax bite impressions done and was give an appointment for June *** 2022 for the wax bite try in. The office cancelled this appointment without my knowledge and told me they sent my wax bite out to a different lab and it hadn't come back like it should have on the June **** 2022. A week later I went back requesting information on when it would be finish and was told it never was sent out and the dental tech wouldn't begin to work on it until July **** 2022. I still haven't received my dentures and the office manager has discontinued communications. They are refusing a refund when they have not done the work and I am in pain due to ill fitting dentures. I have been told several times since June that the Distrct manager will contact me and that has never happened. I want my refund to be able to go somewhere else to get the work done. I have emails with office manage Rhea ******* that prove they are at fault and that show when communications have stopped.