Business ProfileforBekkers Import Corp.

After reaching out to the company via email I received a reply from Joseph E****** on ******23. I submitted to him the specifications for a replacement wheel for my vehicle. He confirmed that he could order the wheel at a cost of $316.50. I submitted payment to Anthony P***** via ******* as instructed. Both Anthony and Joseph confirmed receipt of the payment and Joseph stated that he would forward shipping information to me. On *****/2023 Joseph sent me an email stating, "I just reached out to our shipping warehouse and the wheel is being prepped for shipping to you, I will email the tracking as soon as it's updated in our system. Thanks again for your purchase. Happy Holidays!!!" On *****/2023, after not receiving any additional information from Joseph, I sent him an email reminding him that he had stated to me that this would take two weeks and that he had not forwarded any tracking information to me. I asked him again to send tracking information or, I would need to pursue other options. Today I emailed Joseph and asked him to refund the full payment to me. I also called on *****/23 and three times today and no one answered. I would like for this business to return my full payment immediately and without penalty.