Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Gwinnett Clinic has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Gwinnett Clinic

      475 Philip Blvd Suite 100 Lawrenceville, GA 30046-8736

    • Gwinnett Clinic

      455 Beaver Ruin Road Lilburn, GA 30047

    • Gwinnett Clinic

      2764 West Main Street Snellville, GA 30078

    • Gwinnett Clinic

      3490 Pleasant Hill Road Duluth, GA 30096

    • Gwinnett Clinic

      4397 Atlanta Highway Loganville, GA 30052

    Business ProfileforGwinnett Clinic

    Health
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Gwinnett Clinic has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Gwinnett Clinic

        475 Philip Blvd Suite 100 Lawrenceville, GA 30046-8736

      • Gwinnett Clinic

        455 Beaver Ruin Road Lilburn, GA 30047

      • Gwinnett Clinic

        2764 West Main Street Snellville, GA 30078

      • Gwinnett Clinic

        3490 Pleasant Hill Road Duluth, GA 30096

      • Gwinnett Clinic

        4397 Atlanta Highway Loganville, GA 30052

      Location of This Business
      475 Philip Blvd Suite 100, Lawrenceville, GA 30046-8736
      BBB File Opened:
      12/19/2008
      Years in Business:
      40
      Business Started:
      7/1/1983
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Dr. JJ Shah, CEO/Owner
      Contact Information

      Principal

      • Dr. JJ Shah, CEO/Owner

      Customer Contact

      • Dr. JJ Shah, CEO/Owner
      Additional Contact Information

      Fax Numbers

      • (770) 995-3307
        Primary Fax

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/05/2023

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Unanswered
      I went to the ********** location for a medical clearance for surgery, refill prescriptions and get antibiotics for an ongoing sinus issue. I had an appointment and Dr. * said she couldn't do the medical clearance and I would have to come back next week. I explained the Uber cost ***** one way and I couldn't afford to come back. She reluctantly agreed to do it. She never got the clearance to me which made me have to cancel surgery. She also refused to refill prescriptions. The antibiotics they gave me didn't work so I called back to ask for a different one. I never received a call or a new antibiotic. I also called about the medical clearance and never heard back. I've been going here for over 15 years and have never had a Dr. not care about my medical problems. They sent me a form asking to review my last visit and I gave a truthful negative review so I guess retaliation must be involved. Aren't health professionals supposed to care and help their patients? If they don't want honest reviews then don't ask. This location has changed for the worst. I hate to find another dr but if they refuse to help then I have no choice. My surgery was to help me breathe and now I have to wait until next year. Yes I am mad and disappointed at the lack of professionalism.

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Keith S

      1 star

      03/01/2024

      Ok, let me start off by saying the staff and ************** were pretty good as it related to patient interaction, but after that everything else was not just downhill, but under the hill. First and foremost at the time of my visit the ***************** location was being renovated. At that point I should've just rescheduled my appointment. Paint odor, dust, just NOT a good environment to be seeing a ******* ******* Again, ***** was ok, good bedside manner and seemed to ask the right questions. My BIGGEST issue was getting my lab results back. So after 1 week I called the office wanting to know if my labs came back, They had to check, which took another day or two. So after a week and a-half, I just drove to the office for my results and was able to finally get a printout. I was informed that they normally contact the patients if anything came back positive, hmmmm! Then I was informed that I had pre-diabetes. I had to research that to figure out what the h*** that mint was. So at this point I started looking for another doctor under ***** that could perform another physical, because I was comfortable with, not only the results but the communication. Also when I received my results from the office the printout appeared to be from a typewriter made in the early 70's, NOT GOOD! So last thing, I called one last time to see if I could download my results from their website portal, again, after being on the phone for an hour they could get my access resolved. Actually after typing this I'm going to contact Cigna to see if they can cancel this payment. I'll keep you posted on the outcome.

      Local BBB

      BBB Atlanta & NE Georgia

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.