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Business Profile

Information Technology Services

Technology Solutions Worldwide, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Information Technology Services.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/05/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a ********* 365 license from this business that expires on 08/09/2025. One fine day, my email just stops working. I found out that the subscription went into a "Disabled" state. I called ********* support and they told me to contact the reseller as the problem is on their side.I emailed the business and called them several times but all I get is their voicemail and never a call back. I am surviving on a ********* trial that is about to convert into a paid subscription. I need Technology solutions worldwide to fix the disabled state of my 365 license right away.

  • Initial Complaint

    Date:02/05/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My company paid for a ********* 50-user subscription as a service to a ******************* in ****** for the laws prohibit piracy of software for a year. After two months the client started to have problems with the subscription and reached out to me for rectification.I have paid $6,000US$ for the licences for a year subscription, client that I purchased for is seeing a monthly subscription instead of yearly.I reached out to Technology Solutions for a rectification and was promised time and time again December 3rd 2024 to present and am yet to have it rectified.Called numerous times and phones are unanswered, emails not been forthcoming as they should, my company is a registered company since 1995 with an impeccable track record of service to my clients and is facing a backlash because of the current issue I have all the correspondence back and forth from company and myself.I have reached out to the *** as well to have this resolved for my company is in dire need of rectification.Kindly advise the next step(s) that should be ********** regards ******** ***** Managing Director ************ Services

This business is not BBB accredited.

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