Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:07/31/2025

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Date of transaction: February 2025 June 2025 Amount paid: $2,750 security deposit + monthly rent + $500$900/month in utilities Nature of the dispute: Improper withholding of deposit, unsafe/unpermitted living conditions, and failure to resolve repeated concerns.I rented a unit at ***************************************, through Three Bulls Property Management beginning in February 2025. From early in my tenancy, I raised serious concerns about the habitability and safety of the home. The unit had no insulation, standing water in the basement near an electric water heater, windows with wind intrusion, and no firewall separating the unit from the adjoining one, making it both unsafe and energy inefficient.Utility bills ranged from $600$900/month, and I repeatedly requested rent relief, insulation upgrades, or a lease transfer beginning in April 2025well over 60 days before I vacated in June 2025. I was told a lease transfer would require a new lease, and no rent concessions or repairs were offered.Upon vacating, I left the home in better condition than received, with full photo/video documentation. Despite Georgia law (O.C.G.A. 44-7-33), I never received the required itemized statement of my deposit. Over $1,000 was withheld without justification. The property manager claims it was emailed but refuses to provide proof or reissue the itemization.Additionally, county records show final permit approvals occurred after my departure, suggesting the unit may have been leased prior to final inspections or occupancy approval.I am now consulting with attorneys and filing complaints with local and state agencies. This businesss conduct has caused undue hardship, and I seek resolution and accountability through the BBB.

• Initial Complaint

  Date:04/17/2025

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Several months back, we reported mold issues throughout the house and inconsistent electrical capacity due to a faulty circuit breaker. Three Bills responded by retaliating against us with an inspection, declaring the facility safe even with the visible black mold, declaring the circuit breaker fine even as it cut in front of their maintenance, and have proceeded to reject our payments in order to place late fees and *** fees on our accounts. We have consistently attempted for 2 months to contact them about these issues, but they have chosen instead to ignore us and retaliate with fees and inaccurate reporting. They also refuse to release us from the lease due to the horrible mold, demanding $2,500 before releasing us and saying we are responsible for the mold being removed from the home. I should also point out that the bathroom was never ventilated, even though their maintenance worker claimed they would.