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Business Profile

Auto Renting and Leasing

Enterprise Rent A Car

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Renting and Leasing.

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Review Details

  • Review fromCrystal C

    Date: 07/14/2025

    1 star
    I rented a car from enterprise in Rome ga. I bought the extra insurance and was broke down 18 of the 24 hrs. The car was rigged and zip tied at the bottom. The person who was supposed to your Tow the car called and cussed me out saying I need to call AAA. I was Nevery compensated in any way for my trouble. The manager there is rude and i definitely would never recommend enterprise.
  • Review fromKala C

    Date: 06/17/2025

    1 star
    Was offered a rental from Enterprise after my daily driver was in a collision I was found at no fault for.
    Enterprise noted my account that several calls were made to my cell and voicemails were left. I disputed this with the district manager, K******, by showing her EACH date and time from my cell phone bill print out that the calls in fact did not happen. I was not offered an apology or anything. She defended the assistant manager who falsely reported the calls and voicemails on the account.

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