Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Small Appliance Services

HandyTech Services, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Small Appliance Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/30/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 7/28/23 Handy Tech Services replaced a part on my Electrolux oven. At which time of putting the new part the tech had issues with the pins on the wiring lining up.On 9/25/23 I called Handy Tech and left a message letting them know the oven was still having issues. I reddit no return call.On 9/28/23 I texted and asked where do we stand on my phone call on the the issues. I received a texted back stating he was working with Electrolux on a replacement board. At this time I asked waz this covered under the warranty. He texted back saying yes sir.On 9/29/23 I received a texted stating the part had been ordered but they do not have it in stock but hopefully would be in within **** days but hopefully sooner.On 10/9/23 I was again called numerous times with no return call so I also texted asking where do we stand on the replacement part. This was done at 11:32 AM. As of 4:57 PM I followed up with another text because I never got a response to my call or text.On 10/10/23 I called again and no response.On 10/12/23 I called again and no response On 10/15/23 I called again and no response On 10/17/23 I received a text stating that no one in ******* has it. I On 10/23/23 I called and received no response so I followed up with a text and again no response On 10/24/23 I call again no response so I followed up with a text and no response.On 10/5/23 and 1/4/24 and 1/9/24 I did the same as previous times with a call and text and no response.On 1/10/24 I received a text stating he couldn't get the part and he was " I am sending you a check for the part". " I drop a check for you this week ".On 1/24 and 1/25 and 1/26 I called and texted and still have not gotten and response of where is the check or fixing my oven.

HandyTech Services, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.