Business ProfileforThe Palms Apartments

This is a horrible place to live primarily because the office staff does not do their jobs and neither do maintenence and they lie and take advantage of good people. They over charge for what they offer. Make sure you check carefully the apartment you look at because the renovations they did were shotty and not done well. It's takes months for maintenence requests to be completely unless something is flooded or blowing up. They staff drinks alcohol on the clock at the pool yet remain employed here. They will say they said or did something when they didn't. They can't keep their pools clean. There are people who are loud and smoking pot in over half the apartments. They will delete things from your account so it doesn't look like you put in requests to cover the fact they didn't do their job. They are bias and show preferential treatment to employees and certain residents. It took them 6 months and 5 times of coming into my apartment while I was living in it to do simple renovations. Each time I had to move and rearrange my belongings to accommodate them.

I am sorry to hear that you feel this way. At The Palms we strive to make sure everyone has the best experience possible living here. Unfortunately, the renovations of select units was done in different stages of construction causing several visits to each home. As we understand this was an inconvenience for our residents, we could only manage to get the fabulous upgrades done in stages. This involved many different vendors who came in at different times to complete the area they specialize in. We are excited about the end result and want you to be as well. We expect the same or more from the employees while on site whether working or living, as we do our residents, they are no exceptions. We pride ourselves on being fair to everyone by being consistent in what we do for one we do for all. We would like to offer you the opportunity to come into the office and discuss your concerns with our team and see what we can do to help make you happy here at The Palms.