Business ProfileforAshley Station Apartments

Staff is unprofessional and often rude. Office hours are very narrow, and I have never recieved a call back after leaving a voicemail if I can’t get someone on the phone immediately. Around March 2023 staff sent out letters mentioning that “we are still remodeling the laundry rooms and they are close to being re-opened for your daily usage. We’ll keep you up to date on the progress.” This was never followed up as of my writing this in January 2024. Ashley Station Apartments website (no longer up) also advertised a pool which has never been open to the public during the entirety of my stay here. Around May 2023 staff sent several letters to myself and likely other residents regarding a REAC inspection (REAC inspection concerns the property OWNER) threatening that residents in violation may have their lease terminated - largely due to an outdoor trash problem occurring due to overflowing dumpsters (i.e. lack of scheduled pickups). Inspection in question was never conducted in my unit. Maintenance staff does not respond to requests with any regularity. No uniforms or professionalism. Old management did regular spraying for pest control every few months on a schedule. This was not continued by CAHEC MANAGEMENT INC.’s staff. Submitted request regarding roach problem in November 2023 was never followed up. My unit’s fixtures are old and ugly. Wobbly ceiling fans, poor lighting. Door and frame looks like it may have been kicked in a few times. Wall-to-wall carpets in every room except bathroom and kitchen (do NOT move here if you do not have a good vacuum)! Bathtub is ‘sunken’ leading to a small pool of stagnant water that never drains on its own (reported this to property manager on 1st week living here, never followed up). Caulking is shoddy (probably contributing to bug problem).