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Find a Location

Lawsons Car Audio Inc. has 1 locations, listed below.

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    Business ProfileforLawsons Car Audio Inc.

    Car Stereos

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1556 Gordon Hwy, Augusta, GA 30906-2099
    BBB File Opened:
    10/15/2004
    Contact Information

    Principal

    • Mr. Su Lawson, Owner

    Customer Contact

    • Mr. Roy Lawson, Owner
    • Mr. Su Lawson, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/02/2023

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Unanswered
    I purchased dual car cameras (front/rear). I asked very pointed questions before my purchase. The salesman provided 3 specific and crucial points which led to my purchase (1) access to mobile app to control the camera (2) SD card for storage (3) automatic recording if in an accident. I decided to purchase and over the weekend decided to help my son setup the mobile app. Issue 1: we were sold the ****** **** (retails $199), mobile app and wifi connectivity are tied to the ****** **** PLUS (retails $300). I paid $300 for my camera. So, either I was sold & subsequently installed the incorrect camera or Lawson's Audio marks up their products significantly. I did call Lawson's ********** in an attempt to rectify this issue. This company has 2 locations owned by the same person. The ********** ** location (where I made my purchase) was closed today. *** ****** *** store was open so I called and asked to speak with the owner. The lady who answered explained the 2 stores are owned by the same person BUT they do things differently at each store. I needed to call my store tomorrow. I explained the locations are irrelevant if the owner owns them both. We went back and forth for a bit, in the end she took my name/number and I await a call from the company

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tanner W

    1 star

    11/21/2023

    WOULDNT RECOMMEND !!!! Just went back for the second time about an amp they sold me having issues. They told me that it’s my problem to file the warranty. I hadn’t had it a week when I told them there was an issue.

    Local BBB

    Better Business Bureau serving the Fall Line Corridor, Inc.

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