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Business Profile

Virtual Currency

Bitcoin Depot Operating, LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Bitcoin Depot Operating, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Bitcoin Depot Operating, LLC has 2 locations, listed below.

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    Customer Review Ratings

    1.04

    Average of 23 Customer Reviews

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    Review Details

    • Aaron O

      Date: 05/02/2023

      100% scam boxes! Charging an almost 30% fee when all other major platforms are charging about a 3% fee! There is no obvious signage stating such ridiculous fees and you do not have to accept the fees before moving forward with the transaction like you do using a normal USD ATM. This company needs to be eliminated and all future cryptocurrency ATMs need to be heavily regulated

      Bitcoin Depot Operating, LLC

      Date: 05/04/2023

      When a transaction is initiated at one of our kiosks, the amount of cryptocurrency that will be received in exchange for the amount of cash inserted is clearly displayed on the screen. This amount includes all applicable fees and prior to processing the customer is required to agree to our terms and conditions and confirm the transaction. The ability to cancel the transaction is available at any time prior to reaching the confirmation screen. More information regarding our fees can be found at BitcoinDepot.com/terms. We are sorry to learn that this customer was dissatisfied with their experience and would like to invite the customer to contact us directly at ********************************* so that we may address the concern. Thank you!

    • Kellie D

      Date: 03/18/2023

      Too high of fees. It's highway robbery. For $200, fee was $50.I don't recommend it.

      Bitcoin Depot Operating, LLC

      Date: 03/24/2023

      When a transaction is initiated at one of our kiosks, the amount of cryptocurrency that will be received in exchange for the amount of cash inserted is clearly displayed on the screen. This amount includes all applicable fees and prior to processing the customer is required to agree to our terms and conditions and confirm the transaction. The ability to cancel the transaction is available at any time prior to reaching the confirmation screen. More information regarding our fees can be found at BitcoinDepot.com/terms. We are sorry to learn that this customer was dissatisfied with their experience and would like to invite the customer to contact us directly at ********************************* so that we may address the concern. Thank you!

    • Nene P.

      Date: 01/13/2023

      Wet bad customer service they take ur money and charge up the. Arm for the feed. They have a hold for the 30$ I deposited because rheee machine went out of order

      Bitcoin Depot Operating, LLC

      Date: 01/18/2023

      We are sorry to learn that this customer was dissatisfied with their experience and would like to invite the customer to contact us directly at ********************************* so that we may address the concern. Thank you!

    Bitcoin Depot Operating, LLC is NOT a BBB Accredited Business.

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